Human Resources Manager, Technical Operations (ATL)

About the Role

The Human Resources Manager role provides human resources field support within the Technical Operations (TechOps) division at Delta Air Lines, Inc. This position acts as a strategic business partner for clients throughout the United States, ensuring effective and consistent delivery of HR services. The role is based in Atlanta, GA and supports a 24/7 operation with multiple locations, requiring travel.

Responsibilities

• Anticipate and meet client needs
• Execute service delivery systems and create integrated solutions to business problems or issues
• Act as an employee and company advocate, balancing decision-making appropriately
• Develop relationships with individuals, employee groups, and business leaders to communicate company policies, programs, and procedures
• Provide leadership around organizational change, process consultation, and organizational development
• Impart HR expertise to management personnel and influence clients based on company policy and applicable laws
• Serve as project lead/representative for corporate projects, managing timelines and working with cross-divisional teams
• Develop strategic and tactical plans that create a safety-conscious environment, ensuring employee safety and well-being

Requirements

• 5-10 years of HR Manager experience supporting a business unit (or equivalent years of experience)
• General knowledge of HR disciplines with technical competence in at least three of the following: compensation, benefits, employment, employee/labor relations, training/development, EEO, or organizational development
• Ability to travel up to 40% of the time, including overnight travel
• Excellent oral and written communication skills, strong analytical skills, and a strong management presence
• Effective platform/presentation skills and successful problem-solving abilities
• Ability to work independently with minimal supervision and think strategically
• Ability to lead and influence decision-making, build and maintain effective relationships, and balance multiple priorities under pressure
• High school diploma, GED, or high school equivalency
• At least 18 years of age with authorization to work in the United States
• Must have received or be willing to receive the COVID-19 vaccine by date of hire
• Consistently prioritize safety and security of self, others, and personal data
• Embrace diverse people, thinking, and styles

Preferred Qualifications

• Bachelor’s degree in human resources management, business management, or a related field
• PHR/SPHR certification
• Previous management/supervisory experience
• Experience with HR support for an operational division in aviation, manufacturing, or related industries

Benefits

• Competitive salary, industry-leading profit-sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Up to 2 weeks of vacation for new hires (earned for use in the following vacation year)
• Up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• 12 weeks of paid maternity/parental leave for birthing parents; 2 weeks for non-birthing parents
• Comprehensive health benefits including medical, dental, vision, short/long-term disability, and life insurance
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs for loved ones at all stages
• Holistic Wellbeing programs supporting physical, emotional, social, and financial health, including an employee assistance program, free financial coaching, and mental health resources
• Domestic and international space-available flight privileges for employees and eligible family members
• Career development programs to achieve long-term career goals
• World-wide partnerships for community service and sustainability initiatives
• Business Resource Groups to connect employees with common interests, promoting inclusion and strategic goals
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks (e.g., car/hotel rentals, auto/home/pet insurance, legal services, and childcare)