Human Resources Manager (Home Office)

Responsibilities

• Identify, analyze and implement resolutions to complex and highly sensitive employee relations issues, including unusual situations where precedents for resolution are unavailable.
• Partner with, consult and influence all levels of management regarding critical and complex employee relations decisions, e.g. performance management, harassment, business conduct, terminations, and HR policies, guidelines, and practices.
• Conduct investigations regarding potential misconduct and policy violations.
• Communicate and implement company-wide employee relations programs, policies, and procedures.
• Act as a resource for managers and employees relating to policy, counseling, discipline, and separation.
• Partner with management and employees to plan for the appropriate career development activities for succession on identified candidates and consult on performance management for all employees.
• Help identify successes and improvement areas during the annual employee performance appraisal process and maintain consistency.
• Develop and evaluate wage proposals, conduct market-rate research, assess internal equity, and benchmark positions to ensure compensation recommendations are competitive and internally consistent.
• Maintain and update the position description library to support job analysis, compensation reviews, and organizational planning.
• Partner with management and appropriate HR leadership to finalize rate approvals.

Qualifications

• Bachelor’s degree in Human Resource Management, Business Administration, etc. or equivalent required.
• 3+ years in Human Resources required; HR management experience preferred.
• Solid business acumen knowledge and ability to communicate with various levels of organization.
• Ability to influence and motivate others through partnership and relationship building.
• 2+ years in business function outside of HR preferred.
• Direct experience managing or supervising others preferred.
• HR certification preferred (PHR and/or SHRM-CP).
• Experience in retail or hospitality preferred.
• Experience with compensation preferred.
• Experience with Predictive Index assessment and/or Gallup’s StrengthsFinder assessment preferred.

Benefits

• Competitive base pay range of $110,000 - $140,000 annually.
• Time off: 3 weeks of vacation, annual float day, and paid volunteer day.
• Major illness time off at full pay for self or family care.
• Paid parental leave, Employee Assistance Program, and assistance navigating medical complexities.
• Health and wellness: Paid sick time, competitive medical, dental, and vision plans, a 401(k) with company match, and flexible spending accounts.
• Voluntary benefits: Long-term disability, life insurance for dependents, and pet insurance.
• Employee Discount: Store and online discount for you and your family members.

Behavioral Characteristics

• Working with and through others, building and maintaining relationships, championing company culture and values.
• Working outside guidelines where necessary, but understanding rules and procedures.
• Being supportive, cooperative, thorough, and precise.
• Working in a fast-paced job environment which is results-based – a bias for action.
• Being friendly, respectful, and genuinely interested in the needs and development of others.
• Collaborating in close collaboration within different areas of the company.
• Leading by example in areas of personal character, values, commitment, organizational skills, selling skills, and work habits.

Work Environment

• The primary environment for this role is a combination of an open office and a remote workplace.
• Significant business is conducted using the telephone and computer technology.
• This role is expected to be on-site in Home Office 3 days per week on an ongoing basis.
• Travel may be required to stores, conferences, or events up to 5% of the time.