Human Resources Manager for Labor & Employee Relations
for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We have:
- Compensation and Benefits: salary range $95,000 - $126,000 per year, commensurate with qualifications and experience. Also mention CSU Management Personnel Plan (MPP) position, comprehensive benefit package: medical, dental, vision, CalPERS, sick and vacation time, 15 paid holidays, fee waiver education program. So we have Pay and Benefits sections.
- Job Summary: description of role, duties. Could be placed under About the role or Responsibilities. The job summary includes responsibilities: administration of employee relations and labor relations functions, oversees labor contract administration, grievance/complaint processing, workplace investigations, development and implementation of programs, guidance to all levels, collaborates with stakeholders, serves as resource, requires understanding of strategies, member of HR leadership team, etc. So we can have About the role (maybe short) and Responsibilities (list). We need to decide.
- Key Qualifications: list of many qualifications. That's Requirements/Qualifications/Skills. We can combine into Requirements (maybe bullet list). Also Education And Experience: Bachelor's degree, at least five years HR experience, demonstrated experience in collective bargaining environment, demonstrated experience with effective conflict resolution. Preferred Qualifications: Master's degree and/or law degree, HRCI/SHRM certifications, experience in higher education/public agency.
- Department Summary: description of Fresno State HR. Could be About the role? Might be extra but not required. Could be omitted if not needed.
We must not include boilerplate like EEO, application instructions, deadline, etc. Also remove navigation, legal, etc. So we need to strip out Deadline & Application Instructions, Equal Employment Opportunity, Title IX, Jeanne Clery, COVID19 Vaccination Policy, Mandated Reporter, Conflict of Interest, CSU Out of State Employment Policy, Background Check Information, Additional Information, etc.
We must preserve all substantive information: salary range, benefits, job summary duties, qualifications, education/experience, preferred qualifications, department summary maybe.
We must not repeat job title as heading. The title is "(Administrator II) Compensation And Benefits". Actually the title seems weird: "(Administrator II) Compensation And Benefits". But we must not repeat job title as heading. So we won't output that.
We need to output only HTML fragment, no /, no markdown fences.
We need to use for section headings. Use - for any list of duties/requirements/benefits, and
for prose.
We need to decide sections: Perhaps:
- About the role (short prose from Job Summary first sentence maybe)
- Responsibilities (list of duties)
- Requirements (list of qualifications)
- Benefits (list)
- Pay (salary range)
We could also include Qualifications separate from Requirements but we can combine.
We must not create sections with placeholder text. So only include sections where we have content.
Let's extract content:
Job Summary paragraph: "Under the general direction of the Associate Vice President for Human Resources, the Labor & Employee Relations Manager works independently and applies sound judgment in the development of solutions to complex labor and employee relations matters, cases, and programmatic items. To satisfactorily perform these duties, the incumbent is expected to possess advanced and comprehensive knowledge and understanding of employment laws, collective bargaining agreements (CBAs), legislation, policies and procedures, and workplace investigations. The Labor & Employee Relations Manager is responsible for the administration of the employee relations and labor relations functions for the University. This position oversees labor contract administration, grievance/complaint processing, workplace investigations, and the development and implementation of programs to assist managers to deal effectively with employee and labor relations matters. This position provides guidance to all levels within the organization, utilizing specialized labor and employee relations experience to resolve questions, concerns, and grievances for a large complex organization in creative and effective ways. The Labor & Employee Relations Manager collaborates with campus and systemwide stakeholders to develop and implement solutions to foster a fair, respectful, and inclusive work environment. The Labor & Employee Relations Manager serves as a resource where both employees and managers may seek support and guidance regarding workplace concerns. This position requires a comprehensive understanding of strategies such as coaching and counseling techniques, facilitation/mediation, conflict resolution, performance management, corrective action, and other approaches to address employee relations concerns. The Labor & Employee Relations Manager is a member of the HR leadership team and supports the department’s efforts in setting a professional, caring, and human-centered tone in all interactions with the campus community."
We can split: About the role: first two sentences maybe. Responsibilities: bullet list of duties.
Let's extract bullet list items:
- administration of the employee relations and labor relations functions for the University
- oversees labor contract administration
- grievance/complaint processing
- workplace investigations
- development and implementation of programs to assist managers to deal effectively with employee and labor relations matters
- provides guidance to all levels within the organization, utilizing specialized labor and employee relations experience to resolve questions, concerns, and grievances for a large complex organization in creative and effective ways
- collaborates with campus and systemwide stakeholders to develop and implement solutions to foster a fair, respectful, and inclusive work environment
- serves as a resource where both employees and managers may seek support and guidance regarding workplace concerns
- requires a comprehensive understanding of strategies such as coaching and counseling techniques, facilitation/mediation, conflict resolution, performance management, corrective action, and other approaches to address employee relations concerns
- member of the HR leadership team and supports the department’s efforts in setting a professional, caring, and human-centered tone in all interactions with the campus community
We could combine some.
Now Key Qualifications list: many bullet-like sentences separated by periods. We need to turn into
- . Let's extract each qualification:
- Excellent communication and interpersonal skills (including being a good listener) to interact and communicate effectively with campus and external constituencies, both verbally and in writing.
- Advanced time management and organizational skills with the ability to manage multiple projects independently in a fast-paced organization with competing priorities and distractions.
- Strong critical thinking, analytical, research, creative problem-solving, and conflict resolution skills.
- Strong negotiating skills to settle issues and maintain harmony in teams.
- Ability to effectively resolve disputes and complaints through mediation and negotiation.
- Working knowledge of applicable state and federal employment laws and regulations.
- Advanced knowledge of collective bargaining contract administration.
- Ability to interpret and analyze collective bargaining agreements and solve complex problems arising within the context of those agreements.
- Demonstrated proficiency and ability to effectively use common computer and technology programs and related computer software packages (e.g., Google Suite, Zoom, Microsoft, etc.).
- General knowledge of the effective methods of organizational management and the principles and practices of human resources management.
- Ability to write investigative reports, business correspondence, procedure manuals, position statements, and grievance responses.
- Ability to effectively present information and respond to questions from groups of managers, labor unions, and the general public.
- Ability to define problems, collect data, establish facts and draw valid conclusions, and to interpret applicable law.
- Ability to establish and maintain effective working relationships and to lead and motivate staff.
- Ability to understand and analyze employment concerns, maintain objectivity and fairness, and treat confidential matters responsibly.
- Deep understanding of how workplace diversity, equity, and inclusion practices influence and impact people and work environments.
- Ability to empathize and understand the perspectives of others from different backgrounds and cultures.
That's a lot; we can keep them as list.
Education And Experience:
- Bachelor's degree in Human Resources or a closely related field.
- At least five years of progressively responsible human resources experience.
- Demonstrated experience in a collective bargaining environment.
- Demonstrated experience with effective conflict resolution.
Preferred Qualifications:
- Master's degree and/or law degree from an accredited institution.
- HRCI and/or SHRM professional certification(s).
- Experience in a higher education and/or public agency setting.
Department Summary: Could be About the role? It's about the department. Might be optional but we can include as About the role maybe.
Department Summary paragraph: "Building a strong, caring community is at the heart of what we do. Fresno State Human Resources is dedicated to serving our people with professionalism, compassion, and a focus on well-being."
We could incorporate that into About the role.
Pay: salary range $95,000 - $126,000 per year and is commensurate with qualifications and experience. Also mention CSU Management Personnel Plan (MPP) position.
Benefits: comprehensive benefit package includes medical, dental and vision plans, membership in CalPERS, sick and vacation time, 15 paid holidays a year, fee waiver education program.
We should not include "commensurate with qualifications and experience" as filler? It's part of pay description, okay.
We must not include sections like Schedule (none). So we omit Schedule.
We must not include sections like Qualifications if we already have Requirements; but we can have Requirements and maybe Skills separate? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which to include. We need to avoid thin sections. Let's combine Requirements and Qualifications maybe into Requirements (includes education/experience and key qualifications). Or we could have Requirements (education/experience) and Qualifications (key qualifications) and Skills (maybe some of the key qualifications). But to avoid many thin sections, we can have:
- About the role (prose from job summary + department summary)
- Responsibilities (list of duties)
- Requirements (list of education/experience + key qualifications)
- Benefits (list)
- Pay (salary range + MPP note)
That seems reasonable.
We must not repeat job title as heading. So no heading for that.
Now produce HTML:
About the role
Under the general direction of the Associate Vice President for Human Resources, the Labor & Employee Relations Manager works independently and applies sound judgment in the development of solutions to complex labor and employee relations matters, cases, and programmatic items. To satisfactorily perform these duties, the incumbent is expected to possess advanced and comprehensive knowledge and understanding of employment laws, collective bargaining agreements (CBAs), legislation, policies and procedures, and workplace investigations. The Labor & Employee Relations Manager is responsible for the administration of the employee relations and labor relations functions for the University. This position provides guidance to all levels within the organization, utilizing specialized labor and employee relations experience to resolve questions, concerns, and grievances for a large complex organization in creative and effective ways. The Labor & Employee Relations Manager collaborates with campus and systemwide stakeholders to develop and implement solutions to foster a fair, respectful, and inclusive work environment. The Labor & Employee Relations Manager serves as a resource where both employees and managers may seek support and guidance regarding workplace concerns. Building a strong, caring community is at the heart of what we do. Fresno State Human Resources is dedicated to serving our people with professionalism, compassion, and a focus on well-being.
But we might have duplicated some content; we need to ensure we preserve all substantive info. We omitted some specifics like oversees labor contract administration, grievance/complaint processing, workplace investigations, development and implementation of programs, etc. Those should go under Responsibilities.
Thus About the role can be a brief overview: maybe first two sentences plus department summary. Let's craft:
About the role: Under the general direction of the Associate Vice President for Human Resources, the Labor & Employee Relations Manager works independently and applies sound judgment in the development of solutions to complex labor and employee relations matters, cases, and programmatic items. Building a strong, caring community is at the heart of what we do. Fresno State Human Resources is dedicated to serving our people with professionalism, compassion, and a focus on well-being.
That's okay.
Now Responsibilities: list bullet items:
- Oversees labor contract administration
- Grievance/complaint processing
- Workplace investigations
- Development and implementation of programs to assist managers to deal effectively with employee and labor relations matters
- Provides guidance to all levels within the organization, utilizing
- for any list of duties/requirements/benefits, and
for prose. We need to decide sections: Perhaps: - About the role (short prose from Job Summary first sentence maybe) - Responsibilities (list of duties) - Requirements (list of qualifications) - Benefits (list) - Pay (salary range) We could also include Qualifications separate from Requirements but we can combine. We must not create sections with placeholder text. So only include sections where we have content. Let's extract content: Job Summary paragraph: "Under the general direction of the Associate Vice President for Human Resources, the Labor & Employee Relations Manager works independently and applies sound judgment in the development of solutions to complex labor and employee relations matters, cases, and programmatic items. To satisfactorily perform these duties, the incumbent is expected to possess advanced and comprehensive knowledge and understanding of employment laws, collective bargaining agreements (CBAs), legislation, policies and procedures, and workplace investigations. The Labor & Employee Relations Manager is responsible for the administration of the employee relations and labor relations functions for the University. This position oversees labor contract administration, grievance/complaint processing, workplace investigations, and the development and implementation of programs to assist managers to deal effectively with employee and labor relations matters. This position provides guidance to all levels within the organization, utilizing specialized labor and employee relations experience to resolve questions, concerns, and grievances for a large complex organization in creative and effective ways. The Labor & Employee Relations Manager collaborates with campus and systemwide stakeholders to develop and implement solutions to foster a fair, respectful, and inclusive work environment. The Labor & Employee Relations Manager serves as a resource where both employees and managers may seek support and guidance regarding workplace concerns. This position requires a comprehensive understanding of strategies such as coaching and counseling techniques, facilitation/mediation, conflict resolution, performance management, corrective action, and other approaches to address employee relations concerns. The Labor & Employee Relations Manager is a member of the HR leadership team and supports the department’s efforts in setting a professional, caring, and human-centered tone in all interactions with the campus community." We can split: About the role: first two sentences maybe. Responsibilities: bullet list of duties. Let's extract bullet list items: - administration of the employee relations and labor relations functions for the University - oversees labor contract administration - grievance/complaint processing - workplace investigations - development and implementation of programs to assist managers to deal effectively with employee and labor relations matters - provides guidance to all levels within the organization, utilizing specialized labor and employee relations experience to resolve questions, concerns, and grievances for a large complex organization in creative and effective ways - collaborates with campus and systemwide stakeholders to develop and implement solutions to foster a fair, respectful, and inclusive work environment - serves as a resource where both employees and managers may seek support and guidance regarding workplace concerns - requires a comprehensive understanding of strategies such as coaching and counseling techniques, facilitation/mediation, conflict resolution, performance management, corrective action, and other approaches to address employee relations concerns - member of the HR leadership team and supports the department’s efforts in setting a professional, caring, and human-centered tone in all interactions with the campus community We could combine some. Now Key Qualifications list: many bullet-like sentences separated by periods. We need to turn into
- . Let's extract each qualification:
- Excellent communication and interpersonal skills (including being a good listener) to interact and communicate effectively with campus and external constituencies, both verbally and in writing.
- Advanced time management and organizational skills with the ability to manage multiple projects independently in a fast-paced organization with competing priorities and distractions.
- Strong critical thinking, analytical, research, creative problem-solving, and conflict resolution skills.
- Strong negotiating skills to settle issues and maintain harmony in teams.
- Ability to effectively resolve disputes and complaints through mediation and negotiation.
- Working knowledge of applicable state and federal employment laws and regulations.
- Advanced knowledge of collective bargaining contract administration.
- Ability to interpret and analyze collective bargaining agreements and solve complex problems arising within the context of those agreements.
- Demonstrated proficiency and ability to effectively use common computer and technology programs and related computer software packages (e.g., Google Suite, Zoom, Microsoft, etc.).
- General knowledge of the effective methods of organizational management and the principles and practices of human resources management.
- Ability to write investigative reports, business correspondence, procedure manuals, position statements, and grievance responses.
- Ability to effectively present information and respond to questions from groups of managers, labor unions, and the general public.
- Ability to define problems, collect data, establish facts and draw valid conclusions, and to interpret applicable law.
- Ability to establish and maintain effective working relationships and to lead and motivate staff.
- Ability to understand and analyze employment concerns, maintain objectivity and fairness, and treat confidential matters responsibly.
- Deep understanding of how workplace diversity, equity, and inclusion practices influence and impact people and work environments.
- Ability to empathize and understand the perspectives of others from different backgrounds and cultures.
That's a lot; we can keep them as list.
Education And Experience:
- Bachelor's degree in Human Resources or a closely related field.
- At least five years of progressively responsible human resources experience.
- Demonstrated experience in a collective bargaining environment.
- Demonstrated experience with effective conflict resolution.
Preferred Qualifications:
- Master's degree and/or law degree from an accredited institution.
- HRCI and/or SHRM professional certification(s).
- Experience in a higher education and/or public agency setting.
Department Summary: Could be About the role? It's about the department. Might be optional but we can include as About the role maybe.
Department Summary paragraph: "Building a strong, caring community is at the heart of what we do. Fresno State Human Resources is dedicated to serving our people with professionalism, compassion, and a focus on well-being."
We could incorporate that into About the role.
Pay: salary range $95,000 - $126,000 per year and is commensurate with qualifications and experience. Also mention CSU Management Personnel Plan (MPP) position.
Benefits: comprehensive benefit package includes medical, dental and vision plans, membership in CalPERS, sick and vacation time, 15 paid holidays a year, fee waiver education program.
We should not include "commensurate with qualifications and experience" as filler? It's part of pay description, okay.
We must not include sections like Schedule (none). So we omit Schedule.
We must not include sections like Qualifications if we already have Requirements; but we can have Requirements and maybe Skills separate? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which to include. We need to avoid thin sections. Let's combine Requirements and Qualifications maybe into Requirements (includes education/experience and key qualifications). Or we could have Requirements (education/experience) and Qualifications (key qualifications) and Skills (maybe some of the key qualifications). But to avoid many thin sections, we can have:
- About the role (prose from job summary + department summary)
- Responsibilities (list of duties)
- Requirements (list of education/experience + key qualifications)
- Benefits (list)
- Pay (salary range + MPP note)
That seems reasonable.
We must not repeat job title as heading. So no heading for that.
Now produce HTML:
About the role
Under the general direction of the Associate Vice President for Human Resources, the Labor & Employee Relations Manager works independently and applies sound judgment in the development of solutions to complex labor and employee relations matters, cases, and programmatic items. To satisfactorily perform these duties, the incumbent is expected to possess advanced and comprehensive knowledge and understanding of employment laws, collective bargaining agreements (CBAs), legislation, policies and procedures, and workplace investigations. The Labor & Employee Relations Manager is responsible for the administration of the employee relations and labor relations functions for the University. This position provides guidance to all levels within the organization, utilizing specialized labor and employee relations experience to resolve questions, concerns, and grievances for a large complex organization in creative and effective ways. The Labor & Employee Relations Manager collaborates with campus and systemwide stakeholders to develop and implement solutions to foster a fair, respectful, and inclusive work environment. The Labor & Employee Relations Manager serves as a resource where both employees and managers may seek support and guidance regarding workplace concerns. Building a strong, caring community is at the heart of what we do. Fresno State Human Resources is dedicated to serving our people with professionalism, compassion, and a focus on well-being.
But we might have duplicated some content; we need to ensure we preserve all substantive info. We omitted some specifics like oversees labor contract administration, grievance/complaint processing, workplace investigations, development and implementation of programs, etc. Those should go under Responsibilities. Thus About the role can be a brief overview: maybe first two sentences plus department summary. Let's craft: About the role: Under the general direction of the Associate Vice President for Human Resources, the Labor & Employee Relations Manager works independently and applies sound judgment in the development of solutions to complex labor and employee relations matters, cases, and programmatic items. Building a strong, caring community is at the heart of what we do. Fresno State Human Resources is dedicated to serving our people with professionalism, compassion, and a focus on well-being. That's okay. Now Responsibilities: list bullet items: - Oversees labor contract administration - Grievance/complaint processing - Workplace investigations - Development and implementation of programs to assist managers to deal effectively with employee and labor relations matters - Provides guidance to all levels within the organization, utilizing
- . Let's extract each qualification:
- Excellent communication and interpersonal skills (including being a good listener) to interact and communicate effectively with campus and external constituencies, both verbally and in writing.
- Advanced time management and organizational skills with the ability to manage multiple projects independently in a fast-paced organization with competing priorities and distractions.
- Strong critical thinking, analytical, research, creative problem-solving, and conflict resolution skills.
- Strong negotiating skills to settle issues and maintain harmony in teams.
- Ability to effectively resolve disputes and complaints through mediation and negotiation.
- Working knowledge of applicable state and federal employment laws and regulations.
- Advanced knowledge of collective bargaining contract administration.
- Ability to interpret and analyze collective bargaining agreements and solve complex problems arising within the context of those agreements.
- Demonstrated proficiency and ability to effectively use common computer and technology programs and related computer software packages (e.g., Google Suite, Zoom, Microsoft, etc.).
- General knowledge of the effective methods of organizational management and the principles and practices of human resources management.
- Ability to write investigative reports, business correspondence, procedure manuals, position statements, and grievance responses.
- Ability to effectively present information and respond to questions from groups of managers, labor unions, and the general public.
- Ability to define problems, collect data, establish facts and draw valid conclusions, and to interpret applicable law.
- Ability to establish and maintain effective working relationships and to lead and motivate staff.
- Ability to understand and analyze employment concerns, maintain objectivity and fairness, and treat confidential matters responsibly.
- Deep understanding of how workplace diversity, equity, and inclusion practices influence and impact people and work environments.
- Ability to empathize and understand the perspectives of others from different backgrounds and cultures.
That's a lot; we can keep them as list.
Education And Experience:
- Bachelor's degree in Human Resources or a closely related field.
- At least five years of progressively responsible human resources experience.
- Demonstrated experience in a collective bargaining environment.
- Demonstrated experience with effective conflict resolution.
Preferred Qualifications:
- Master's degree and/or law degree from an accredited institution.
- HRCI and/or SHRM professional certification(s).
- Experience in a higher education and/or public agency setting.
Department Summary: Could be About the role? It's about the department. Might be optional but we can include as About the role maybe.
Department Summary paragraph: "Building a strong, caring community is at the heart of what we do. Fresno State Human Resources is dedicated to serving our people with professionalism, compassion, and a focus on well-being."
We could incorporate that into About the role.
Pay: salary range $95,000 - $126,000 per year and is commensurate with qualifications and experience. Also mention CSU Management Personnel Plan (MPP) position.
Benefits: comprehensive benefit package includes medical, dental and vision plans, membership in CalPERS, sick and vacation time, 15 paid holidays a year, fee waiver education program.
We should not include "commensurate with qualifications and experience" as filler? It's part of pay description, okay.
We must not include sections like Schedule (none). So we omit Schedule.
We must not include sections like Qualifications if we already have Requirements; but we can have Requirements and maybe Skills separate? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can choose which to include. We need to avoid thin sections. Let's combine Requirements and Qualifications maybe into Requirements (includes education/experience and key qualifications). Or we could have Requirements (education/experience) and Qualifications (key qualifications) and Skills (maybe some of the key qualifications). But to avoid many thin sections, we can have:
- About the role (prose from job summary + department summary)
- Responsibilities (list of duties)
- Requirements (list of education/experience + key qualifications)
- Benefits (list)
- Pay (salary range + MPP note)
That seems reasonable.
We must not repeat job title as heading. So no heading for that.
Now produce HTML: