Human Resources & Labor Relations Manager

About the Role

Are you an experienced Labor Relations leader who thrives in a union environment? As the Human Resources & Labor Relations Manager, you'll play a key role in leading labor relations strategy, supporting collective bargaining efforts, and partnering with leaders to navigate complex employee and union-related matters. This highly visible position serves as a trusted advisor on contract interpretation, grievance management, negotiations, and employee relations while helping drive a positive and productive workplace culture. We're seeking a candidate with hands-on experience in union negotiations, strong labor relations expertise, and the ability to influence outcomes through effective collaboration and strategic leadership. This is an exciting opportunity to make a meaningful contribution within a mission-driven healthcare organization while shaping labor and employee relations strategy. This is an onsite role based at SSM Health St. Mary's Hospital in Madison, WI.

Responsibilities

• Assists with the design, planning, and implementation of human resources programs and policies to achieve the strategic business plans.
• Provides assistance, advice, and guidance to employees; coordinates provision of work-related dispute resolution services, including mediation, conciliation, negotiation, and formal arbitration.
• Ensures compliance with legal and regulatory requirements.
• Assists with the development and implementation of Human Resources initiatives.
• Develops and implements activities to automate and streamline processes for operational excellence, high reliability, and continuous improvement.
• Provides advice and professional support to Human Resources staff and others regarding interpretation and application of employee relations policies, practices, and procedures.
• Handles complex, high-profile operational issues.
• Interprets and provides guidance on the terms of collective bargaining agreements to ensure systemwide administrative compliance.
• Directs and leads labor negotiators during the collective bargaining process; develops and implements collective bargaining parameters, guidelines, and procedures.
• Researches, identifies, and interprets current and emerging employee and labor relations issues, trends, and opportunities.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree.
• 5 years of experience in human resources or labor relations.

Physical Requirements

• Frequent lifting, carrying, pushing, or pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching, and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication; ability to hear alarms and malfunctioning machinery.
• Frequent keyboard use and data entry.
• Occasional bending, stooping, kneeling, squatting, twisting, and gripping.
• Occasional lifting, carrying, pushing, or pulling objects weighing 25-50 lbs.
• Rare climbing.

Benefits

• Paid Parental Leave: One week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: Voluntary benefit through DailyPay offers eligible hourly team members instant access to earned, unpaid base pay before payday (fees may apply).
• Upfront Tuition Coverage: Upfront tuition coverage through FlexPath Funded for eligible team members.

Schedule

• Day Shift.
• Scheduled Weekly Hours: 40.

Department: Human Resources-WI