Human Resources Information System Analyst

Essential Functions

• Serve as subject matter expert across all UKG Ready modules.
• Provide advanced troubleshooting, maintenance and ongoing support for UKG Ready, resolving complex system issues.
• Design, build, and maintain complex UKG reports.
• Develop and maintain dashboards, reports, and analytics to support HR and business decision-making.
• Ensure system compliance with internal policies and external regulations.
• Conduct audits to identify and resolve data discrepancies.
• Manage the Center of Excellence relationship for the HR function.
• Analyze current HRIS workflows and recommend enhancements for greater efficiency.
• Train HR team members and end-users on HRIS functionalities and updates.
• Manage UKG security configuration, including domain and role-based security.
• Partner effectively with HR, Payroll, IT, and other stakeholders to gather requirements and translate them into scalable solutions.
• Supports payroll operations by ensuring accurate data flow, maintaining payroll-related system configurations, troubleshooting issues, and performing audits to uphold compliance and data integrity.
• Serve as a backup payroll administrator as needed.
• Perform system maintenance, including assisting in the review, testing and implementation of HRMS system upgrades or patches to ensure seamless functionality.
• Collaborate with functional and technical staff to coordinate the application of an upgrade or fix.
• Maintain HRMS system tables. Document, process, and results.
• Conducts training, including for new system users, developing user procedures, guidelines and documentation.
• Stay current on new releases, features, and functionality from UKG, and summarize release notes and communication across the team.
• Participate in all TVS SCS quality and excellence initiatives.

Competencies

• Technical & Systems Expertise
• Analytical & Problem-Solving Skills
• Project Management & Change Leadership
• Continuous Improvement Mindset
• Collaboration & Communication

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, Management Information Systems (MIS), Information Technology, or a related field is required.
• Experience with UKG required, UKG Ready preferred.
• 5+ years of hands-on experience with UKG, including configuration, reporting and system support.
• Experience working with Power BI (or similar BI tools) to build dashboards and reports.
• Proven experience building and maintaining complex UKG reports and dashboards.
• Advanced proficiency in Microsoft Excel (i.e., pivot tables, VLOOKUP, complex formulas).

Physical Demands

• Prolonged periods of sitting at a desk and working on a computer.
• Routine use of standard office equipment such as computers, phones, printers, scanners and photocopiers.
• Steel-toed shoes, safety glasses and vests are required.
• Personal Protective Equipment (PPE) when in a warehouse location.

Position Type/Expected Hours of Work

• Full Time.
• Schedule flexibility for extended or unplanned work hours is required.

Travel

• Occasional travel between locations may be required.