Human Resources Generalist - Jonestown, PA

About the role

The HR Specialist provides high-level administrative and operational support for core human resources activities within the assigned business unit or station facility. This role is highly administrative and execution-focused, supporting day-to-day HR operations, employee inquiries, onboarding, reporting, and compliance while serving as a reliable resource to employees, managers, and HR leadership.

Responsibilities

• Provide administrative and operational support for recruitment, staffing, and employment-related activities.
• Serve as a primary point of contact for employee inquiries related to HR policies, benefits, payroll, and general employment questions.
• Cover interviews for exempt and non-exempt roles; track candidates and job requisitions within the recruiting system.
• Process job requisitions and facilitate job offers, including preparing and distributing new hire documentation and offer materials.
• Review, verify, and process new hire paperwork for accuracy and completeness, including benefits enrollment coordination.
• Support onboarding activities to ensure a smooth and compliant new hire experience.
• Track employee data, including turnover, PTO, and other HR metrics, and prepare reports for HR leadership and management.
• Respond to phone calls, emails, and written correspondence in a professional and timely manner.
• Auxiliary in audits, compliance documentation, and recordkeeping while maintaining a high level of confidentiality.
• Support HR projects, initiatives, and process improvements as assigned.
• Perform other duties as assigned to support the HR function.

Requirements

• High School Diploma or GED required.
• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• At least 3 years of progressive experience in an HR administrative, coordinator, or specialist role.
• HR certification (SHRM-CP, PHR, or equivalent) preferred but not required.

Qualifications

• Working knowledge of HR processes, including onboarding, benefits administration, employment practices, and HR recordkeeping.
• Proficiency in Microsoft Office (Excel, Word, Outlook) with experience using HRIS and applicant tracking systems.
• Demonstrated ability to manage multiple priorities and high volumes of administrative work with accuracy and efficiency.
• Highly organized, process-driven, and detail-oriented with strong time management and follow-through skills.
• Educated in effective written and verbal communication skills with the ability to interact professionally at all levels.
• Strong customer service mindset with a calm, professional approach in a fast-paced environment.
• Proven ability to exercise sound judgment, apply policies consistently, and escalate matters appropriately.
• Ability to handle sensitive and confidential information with discretion and integrity.
• Self-motivated, reliable, and accountable, with the ability to work independently as well as part of a collaborative HR team.

Skills

• Knowledge of HR processes, including onboarding, benefits administration, employment practices, and HR recordkeeping.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience using HRIS and applicant tracking systems.
• Ability to manage multiple priorities and high volumes of administrative work with accuracy and efficiency.
• Highly organized, process-driven, and detail-oriented with strong time management and follow-through skills.
• Effective written and verbal communication skills with the ability to interact professionally at all levels.
• Strong customer service mindset with a calm, professional approach in a fast-paced environment.
• Proven ability to exercise sound judgment, apply policies consistently, and escalate matters appropriately.
• Ability to handle sensitive and confidential information with discretion and integrity.
• Self-motivated, reliable, and accountable, with the ability to work independently as well as part of a collaborative HR team.

Benefits

We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

Pay

$70,000 - $80,000

Schedule

Monday - Friday 8:00am to 5:00pm EST