Human Resources Generalist - Eataly Chicago

About the Company

Eataly is the world’s largest artisanal Italian food and beverage marketplace. Each Eataly location is unique, with its own character and theme, but all share the same aim: for guests to EAT authentic Italian food at our restaurants, cafés, and to-go counters, SHOP a selection of high-quality Italian, local, and homemade products, and LEARN through our classes and team’s product knowledge.

About the Role

The Human Resources (HR) Generalist manages various aspects of the HR function of an Eataly store, including recruitment, onboarding, training, policy interpretation, performance management, employee relations, and terminations. Reports to the Human Resources Business Partner (HRBP).

Responsibilities

• Collaborates with the HRBP to deploy a fully integrated People strategy from acquisition to exit.
• Executes all aspects of the recruitment process using the Applicant Tracking System: sources candidates; screens and selects candidates for advancement; coordinates interviews; collects feedback; manages candidate experience and follow-up.
• Organizes in-store hiring events and participates in external job fairs.
• Provides training to hiring managers on the Applicant Tracking System and effective interviewing.
• Prepares employees for proper cultural assimilation through onboarding and new hire orientation.
• Serves as a fairness advocate and manages employee relations issues: conducts effective, thorough, and objective investigations; hears and resolves employee grievances; counsels employees and supervisors.
• Works with managers to make coaching and development of employees a daily activity.
• Collaborates with Corporate to build and implement trainings for employees.
• Drives awareness and adoption of broad benefits offerings at Eataly.
• Conducts and analyzes exit interviews to identify and recommend improvements to existing processes.
• Ensures legal compliance by monitoring and implementing applicable HR federal and state requirements.
• Supports the HRBP with metrics and data analysis.
• Performs other duties as required or assigned.

Requirements

• Bachelor’s Degree.
• 3+ years of HR experience, preferably in retail and/or hospitality.
• Understanding of all components of HR, including systems, databases, and metrics.
• Solid analytical and problem-solving skills.
• Excellent communication, listening, and interpersonal skills.
• Fluency in Spanish preferred.

Pay

Compensation for this role is USD $70,000–$75,000 annually.

Benefits

• Medical, Dental, and Vision Insurance.
• Paid Time Off.
• Paid Parental Leave.
• 401K with match or RRSP.
• Bonus program.
• Free family meal daily.
• Discounts at Eataly.
• Classes on products and Italian cuisine.
• Referral bonus program.