Human Resources Generalist

About the role

Since 1887, Troxell has been helping individuals, families, and businesses protect what matters most and plan for the future. With deep roots in local communities and a forward-thinking mindset, we blend over a century of expertise with a modern passion for innovation, people, and purpose. We're not just an insurance agency — we’re educators, advocates, and problem solvers committed to making a real difference. With three locations across Illinois, we proudly serve clients in all 50 states, always striving to deliver exceptional impact in everything we do.

Responsibilities

• Talent Acquisition & Onboarding | Working Together
• Perform full-cycle recruitment including job postings, screenings, interviewing, and onboarding.
• Schedule license classes and exams.
• Work with hiring managers to define talent needs and improve the hiring process.
• Culture & Engagement | Creating Wow
• Help design and lead employee engagement initiatives, team events, and wellness programs.
• Identify opportunities to improve HR processes and employee experience.
• Compensation, Benefits & HR Administration | Earning Trust
• Aid employees with benefit enrollment, questions, and life event changes.
• Maintain HRIS records and create reports using HR data and metrics, including ACA reporting.
• Guide managers on compensation decisions within established frameworks.
• Participate in salary surveys.
• Aid employees with timekeeping questions.
• HR Programs & Compliance | Embracing Innovation
• Maintain knowledge of federal, state, and local employment laws; ensure company compliance.
• Manage leave programs (FMLA, ADA, workers' comp, etc.) and ensure proper documentation.
• Support and execute HR initiatives such as performance reviews, safety programs, and policy updates.
• Maintain I-9 files, complete EEO-1 reports, and conduct anti-harassment training as required.
• HR Solutions | Coordinate Schedules
• Create and send out invoices.
• Affiliate with client programs and trainings.
• Coordinate schedules for client meetings and follow up with recap summaries and best practice materials.

Qualifications

• Bachelor’s degree in human resources, business administration, or related field is required.
• 8+ years of progressive HR experience required; SHRM-CP/PHR strongly preferred.
• Strong understanding of employment laws and HR best practices.
• Experience managing employee relations and coaching managers.
• Outstanding interpersonal, communication, and organizational skills.
• Ability to handle sensitive and confidential information with discretion.
• Proficiency in HRIS systems and Microsoft Office Suite.