Human Resources/Finance Office Manager - Dining Services - UNG Dahlonega
Job Responsibilities
- Provide excellent customer service in response to phone and online inquiries from employees and managers.
- Resolve inquiries by accessing information in multiple HR systems.
- Triage general inquiries to ensure accurate work category is assigned.
- Raise more sophisticated issues to Tier 2 within myHR or the appropriate COE for advanced support and follow-up as the need arises.
- Process transactions by collecting required information or backup documentation from the employee, manager, or HR.
- Respond to phone or online help requests on navigating the HR Portal and other HR-related systems.
- Perform quality assurance reviews on electronic and manual transactions.
- Partner with Payroll and other COEs, as appropriate to resolve issues.
- Analyses and coordinates office operations and procedures such as typing, accounts payable, accounts receivable, payroll, flow of correspondence, filing, requisition of supplies, and other clerical services.
- Evaluate office production, revise procedures, or devise new forms to improve efficiency of workflow.
- Establishes uniform correspondence procedures.
- Formulates procedures for detailed retention, protection, retrieval, transfer, and disposal of records.
- Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness.
- Prepares activities reports for mentorship of management, using computer.
- Coordinates activities of various clerical departments or workers with department.
- Assists unit management in the preparation of organizational invoices and monthly financial and other accounting responsibilities as needed.
- May compile, store, and retrieve managerial data, using computer.
- Help coordinate and supervise meetings within the office.
- Responsible for maintaining inventory for office supplies and stocking daily.
- Responsible for being the point person in the office for resolution to IT glitches and outages that effect the entire office.
- Responsible for ensuring office is well maintained and being tended to accurately by maintenance and janitorial staff.
Qualifications
- Use logical thinking to perform a variety of office tasks that require special skills and knowledge.
- Make decisions based on company policy and good judgment.
- Speak and write clearly and accurately.
- Plan your own work and sometimes the work of others.
- Proficient with all Microsoft Applications.
- Requires basic accounting skills.
- Must have developed language skills to the point to be able to: Write announcements, letters, summaries, and reports, using prescribed format.
- Minimum 2 years experience preferred, 4 years experience.
About the Role
The Office Support Supervisor will be responsible for the supervision and control of general office functions: payroll, A/P, A/R, sales reporting, inventory, and operating statements. Supervises day-to-day data collection and completes basic accounting reports.
Requirements
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Benefits
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
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