Business Office Manager - Dining Services

Job Summary

The Business Office Manager – Dining Services supports NEXDINE Hospitality’s Senior Living communities by providing financial oversight, administrative leadership, and operational support to dining services. This role manages spend‑downs, inventory controls, labor budgets, scheduling support, and catering administration while ensuring compliance with NEXDINE standards and community expectations. The manager partners closely with Dining, Finance, Operations, and Community Leadership to drive accountability, efficiency, and a high‑quality resident dining experience.

Responsibilities

• Financial Oversight & Spend Management: Manage and track monthly food, supply, and operating spend‑downs; monitor purchasing activity, invoices, and vendor statements; identify cost variances and opportunities; support forecasting, budget planning, and month‑end close activities.
• Inventory, Floor Stock & Nourishments: Track and reconcile floor stock and nourishment inventories across care levels (IL, AL, MC); partner with nursing and community teams to monitor usage and cost allocation; maintain documentation for survey readiness, audits, and regulatory compliance; assist with inventory counts and variance analysis.
• Catering & Community Events: Manage catering and community event requisitions, ensuring accurate pricing, approvals, and documentation; coordinate with culinary and operations teams on menus, staffing, and service requirements; track internal and external catering revenue and expenses; support marketing, resident engagement, and prospective resident events through financial tracking.
• Scheduling & Labor Budget Management: Support development and maintenance of dining schedules aligned with labor budgets and census levels; monitor labor hours, overtime, and premium pay, escalating risks or trends; assist with payroll review and reconciliation; proactively adjust staffing plans based on occupancy, service models, and special events.
• Administrative & Cross‑Functional Support: Maintain departmental records, reports, and financial documentation per NEXDINE policies; serve as liaison between Dining Services, Finance, HR, and Community Leadership; support onboarding and training of dining leaders on systems and reporting tools; participate in surveys, audits, and internal reviews related to dining operations.

Qualifications

• Associate or bachelor’s degree in Business, Accounting, Hospitality Management, Healthcare Administration, or related field (preferred).
• 2–4 years of experience in business office management, finance, or administrative support within senior living, healthcare, or hospitality.
• Strong understanding of food and supply cost controls, labor management, and inventory systems.
• Proficiency in Microsoft Excel and financial, purchasing, or labor management systems.
• Experience working in a senior living environment (preferred).

Skills

• Financial acumen and attention to detail.
• Strong organizational and time‑management abilities.
• Ability to analyze data and communicate insights clearly.
• Collaborative, service‑driven approach.
• Commitment to resident satisfaction, quality, and compliance.

Benefits

• Generous compensation & benefits package.
• Health, dental, and vision insurance.
• Company‑paid life insurance.
• 401(k) savings plan.
• Paid time off: vacation, holiday, sick time.
• Employee Assistance Program (EAP).
• Career growth opportunities.
• Employee perks & rewards.

Pay

Salary: $60,000 – $70,000 per year (commensurate with experience). Pay frequency: weekly via direct deposit.