Human Resources Coordinator

Pay

$24.00 annual base salary

Estimated Salary Range: $24.00 annual base salary

The range listed is just one component of Great Wolf's total compensation package.

Responsibilities

• Greets employees and handles daily questions and requests in a timely manner both in person and by phone or email.
• Ensures timely communication with employees, leadership and across departments to support the operation and positive service-focused culture.
• Leads all front line recruiting & onboarding for Lodge at the direction of HRM and HRD.
• PARTNERS WITH HRD AND HRM TO HANDLE FAQ'S OF THE PACK RELATED TO BENEFITS, PACK PERKS, AND OTHER HR RELATED TOPICS.
• LISTENS TO PACK QUESTIONS OR CONCERNS AND ESCALATES TO HRM OR HRD AS NECESSARY.
• CONDUCTS TRAINING TO EFFECTIVELY ONBOARD NEW PACK AND NEW LEADERS TO INCLUDE WOLFOLGY AND CREATE THE MOMENT FOR NEW HIRES.
• SUPPORTS TRAINING AND DEVELOPMENT PROGRAMS FOR FRONTLINE PACK AND COORDINATES COMPLETION OF ONLINE TRAINING ON GREAT WOLF UNIVERSITY.
• OWNS DAY TO DAY REPORTING, ADMINISTRATIVE DUTIES AND PROCESSING INFORMATION FOR THE HR DEPARTMENT.
• PARTICIPATES IN ORGANIZING PACK CELEBRATIONS AND PROMOTES PACK RECOGNITION.
• COMMUNICATES INFORMATION AND IDEAS CLEARLY, CONFIDENTLY AND ARTICULARLY BOTH IN ORAL AND WRITTEN FORM.
• PROVIDES FEEDBACK THAT SUPPORTS PACK MEMBER’S GROWTH, DEVELOPMENT AND ENGAGEMENT.
• DEMONSTRATES A WORKING KNOWLEDGE OF FEDERAL AND STATE EMPLOYMENT LAW.
• Able to assess and prioritize staffing needs and execute on the strategy outlined to improve staffing levels.
• EFFECTIVELY MANAGES OPEN JOB REQUISITIONS BASED ON BUSINESS NEEDS.
• PROVIDES ADMINISTRATIVE SUPPORT FOR HR AND OPERATIONS INCLUDING; PAYROLL, TIME AND ATTENDANCE, DATA INPUT AND REPORTING.
• SUPPORTS THE HR DEPARTMENT IN THE MAINTENANCE OF HUMAN RESOURCE RECORDS, PAST AND CURRENT INCLUDING BUT NOT LIMITED TO: PERSONNEL FILES, I-9, EEOC, WORKER'S COMPENSATION, DRUG SCREENING, INCIDENT FILES, AND HEALTH FILES.
• Maintains confidentiality and protects operations by keeping human resource information confidential.
• Main point of contact to fulfill and track Pack Member Lodge requests.
• Maintains confidentiality and protects operations by keeping human resource information confidential.

Qualifications

• Minimum of 1 year previous HR or similar experience.
• Demonstrated proficiency in Microsoft Office suite.
• Successful completion of criminal background check and drug screen.
• Enthusiastic and positive energy.
• Multi-tasking ability.

Skills

• Bachelor’s degree or higher in Human Resources, Business or related field.
• Human Resources certification or other specialized training.
• Previous experience in hotel/resort/theme park industry.
• Experience utilizing HR Technology.
• Strong problem solving and organizational skills.
• Attention to detail.

Physical Requirements

• Able to lift up to 20 lbs.
• Able to bend, stretch, and twist.
• Able to stand or sit for long periods of time.

Benefits

Other rewards may include annual bonuses, a Paid Time Off policy, and other perks.

Application Instructions

Click on “Apply Now” or chat with a recruiter (bottom of your screen on Great Wolf’s website).

Position Close Date

8/05/2026