Human Resources Coordinator

About the role

The Human Resources Coordinator supports the day-to-day people operations of Great Bay Kids. Reporting to the Director of Staffing, this role owns the tactical, hands-on work of HR: building recruitment pathways in the community, stewarding the interview process, and fully owning the compliance and risk management function. The HR Coordinator is a primary point of contact for staff seeking HR guidance and helps ensure HR practices are clear, consistent, compliant, and aligned with the organization's mission and values, while contributing to a positive and equitable workplace culture.

Responsibilities

• Compliance & Risk Management
  • Own the compliance and risk management umbrella associated with HR.
  • Support consistent application of HR policies, procedures, and employee handbook guidelines.
  • Assist with compliance related to federal and state labor laws.
  • Track compliance documentation and support audits, inspections, and documentation requests as needed.
  • Assist with benefits administration and training tracking.
• Employee Support & Relations
  • Serve as the primary point of contact for staff to raise HR-related issues or concerns.
  • Serve as a first point of contact for employee questions related to HR policies, benefits, time off, and employment practices.
  • Provide best-practice guidance to directors and support supervisors with employee relations documentation and corrective action tracking.
  • Sit in on conflict resolution meetings, providing best practices and guidance to directors.
  • Assist in resolving routine employee issues by providing guidance and escalating concerns appropriately.
  • Promote fair, consistent, and respectful workplace practices.
• Recruiting & Onboarding
  • Own the tactical arm of recruiting: getting out into the community, circulating recruitment materials, and building partnerships with local colleges and organizations to meet candidates where they are.
  • Steward the interview process end to end, with an emphasis on moving candidates through the process quickly and thoughtfully.
  • Design and implement onboarding processes.
  • Post job openings, review resumes, and coordinate interviews.
  • Conduct initial candidate screenings.
  • Attend job fairs and hiring events.
  • Manage background and reference checks.
  • Partner with the Director of Staffing, who sets recruitment priorities and oversees onboarding systems, to ensure recruiting efforts align with the organization's staffing model.

Requirements

• Associate's or Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• 2–4 years of experience in an HR, administrative, or people-operations role.
• Strong organizational skills and attention to detail.
• Working knowledge of employment laws and HR best practices.
• Ability to handle confidential information with discretion and professionalism.
• Strong written and verbal communication skills.

Nice to Haves

• Experience in a nonprofit, child care, education, or human services environment.
• Experience supporting hourly staff and multi-site operations.
• Familiarity with HRIS and benefits systems.
• HR certification (SHRM-CP, PHR, or similar).

Benefits

Full Time Employees

• Paid Leave
• Retirement Plan
• Child Care Discount
• Affordable Medical, Dental, & Vision available on the 1st of the month after your first 30 days of employment.
• Employer-paid Short Term Disability & Life Insurance.
• ETO earned on the 1st of the month after your first 30 days of employment.
• 403(b) Retirement Plan for all employees that work 20+ hours a week.
• Discounts on childcare tuition rates (based on availability).
• 9 paid holidays a year.
• Staff Appreciation Weeks - a fun-filled week of celebration for our staff!
• 3 Program Development Days.
• Access to Educational Grants.
• SELA discounts on auto, electricity, phone, fuel, etc.

All Employees

• Employees who work 15+ hours accrue vacation and sick time, starting 1st of the month after your first 30 days of employment.
• 8 paid holidays a year if scheduled to work on the day the holiday falls.
• Staff Appreciation Weeks - a fun-filled week of celebrating our staff!
• 3 Program Development Days.
• Fun & family-like atmosphere.
• Access to Educational Grants.
• Half-hour paid lunch (if working over 6 hours).
• SELA discounts on auto, electricity, phone, fuel, etc.

About Us

Great Bay Kids is a non-profit organization dedicated to providing quality early childhood education and school-age enrichment programs for children. Our early education facilities are located in Exeter and Portsmouth, NH, with school-age programs offered in Exeter and Portsmouth (Summer only).