Human Resources Coordinator

About the role

We are seeking a talented Human Resources Coordinator to join our dynamic team in the Dallas Metropolitan Area. Reporting to the Senior HR Manager, North America & Global HRBP - LCS & DC, you will play a key role in delivering a seamless employee experience by ensuring HR processes are executed accurately, efficiently, and compliantly across the employee lifecycle.

Responsibilities

• Coordinate day-to-day HR activities across the employee lifecycle, including onboarding, offboarding, and employee changes
• Prepare and maintain employment documentation (offers, contracts, amendments)
• Maintain accurate employee data in HR systems (HRIS) and ensure data integrity
• Serve as a point of contact for general HR inquiries, escalating as appropriate
• Support benefits administration by coordinating required information with internal teams and external vendors
• Provide basic guidance to employees and managers on HR processes and policies
• Support routine employee relations and performance-related processes, escalating more complex matters as needed
• Aid in employee engagement activities and feedback initiatives
• Assist with day-to-day operations, HR projects, and reporting for the Regional HR Manager and HR team
• Manage HR helpdesk tickets and ensure timely and accurate responses to employee inquiries
• Occasionally support recruitment-related activities in partnership with the Talent Acquisition team, contributing to a positive and efficient candidate experience

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience
• Approximately 3 years of experience in HR coordination, HR operations, or administrative support within HR
• Exposure to employee lifecycle processes (e.g., on-boarding, off-boarding, HR documentation)
• Basic knowledge of employment practices, HR policies, and compliance requirements
• Experience coordinating with external vendors (e.g., benefits, background checks)
• Excellent communication skills with a proactive, hands-on, and service-oriented mindset
• Strong understanding of US/CAN labor laws and employment policies
• Ability to support HR processes and compliance-related activities with guidance
• Ability to collaborate across countries while ensuring local HR processes run smoothly
• Strong attention to detail and problem-solving skills to ensure accuracy in HR processes
• Ability to work in a fast-paced, global environment and manage multiple priorities effectively
• Proficiency in HRIS systems and Microsoft Office (Excel, Word, PowerPoint)

Qualifications

While not strictly required, candidates with experience in the following areas are preferred:

• Experience with HRIS systems
• Knowledge of US/CAN labor laws and employment policies
• Experience with employee engagement initiatives
• Experience with recruitment processes

Skills

• Strong organizational and time management skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team
• Attention to detail and ability to handle confidential information
• Ability to adapt to changing priorities and deadlines

Benefits

At 3stepIT, we offer a comprehensive benefits package that includes:

• Health insurance
• Paid time off
• Flexible work schedule
• Professional development opportunities
• Regular team-building activities

Pay

The salary range for this position is $60,000 - $80,000 annually, commensurate with experience.

Schedule

This role is hybrid, combining remote and in-office work. Employees are expected to work from the office approximately 2 days per week.