Human Resources Business Partner with Technical Recruiting

Role Overview

Sangoma is seeking an experienced HR Business Partner (HRBP) to join our dynamic team. As a key member of the HR department, you will play a dual role in IT recruiting and HR generalist responsibilities, leveraging your expertise to support the organization's growth and success.

IT Recruiting

• Source, screen, and engage top technical talent across multiple functions
• Partner with hiring managers to define job requirements and develop innovative sourcing strategies
• Manage the full cycle recruiting process, from interview coordination to offer negotiations
• Provide a stellar candidate experience, ensuring a seamless and engaging hiring process
• Analyze recruiting data and metrics to improve efficiency and hiring outcomes
• Create monthly reports and represent the company at job fairs and networking events

HR Generalist Responsibilities

• Act as the first point of contact for employee HR inquiries, providing guidance on policies, benefits, and workplace matters
• Support activities centered around the employee experience of onboarding, transfers, and offboarding
• Aid in employee relations, performance management, and compliance initiatives
• Maintain accurate HR records and support HRIS data integrity
• Generate reports and insights to support data-driven HR decision-making
• Contribute to training and development initiatives to enhance employee growth
• Partner with the HR team to drive engagement, culture, and continuous improvement projects

Requirements

• 3+ years of experience in technical recruiting and HR functions
• Prior experience working in a software or SaaS-based technology company
• A strong understanding of HR policies, employment laws, and best practices
• Proven ability to manage full-cycle recruiting for technical roles
• Experience partnering with hiring managers for technical roles and collaborating with managers on HR activities such as performance management, onboarding, and offboarding
• Experience using structured interviewing, consistent interview scorecards, and competency-based interviewing techniques to evaluate candidates and support hiring decisions
• Experience handling employee relations matters, supporting performance management processes, and conducting HR investigations with sound documentation and confidentiality practices
• Experience supporting onboarding, internal transfers, and offboarding processes
• Experience maintaining HR records, ensuring HRIS data integrity, and supporting HR compliance initiatives
• Excellent communication, relationship-building, and organizational skills
• An analytical mindset with the ability to interpret HR and recruiting data
• Proficiency in HR software and applicant tracking systems; experience with ADP Workforce Now and Workable is preferred
• A self-starter attitude with a desire to learn and grow in a dynamic team environment
• Experience supporting performance management through goal-setting frameworks such as OKRs and coaching practices is a plus
• Experience building onboarding plans, such as 30/60/90-day plans, is a plus
• Being located in the Eastern Time Zone is preferred

Benefits

• Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability)
• Matching 401K program - 100% match on 4%
• Employee Stock Purchase Plan after one year of service
• Flexible Time Off & Company Holidays
• Entrepreneurial work environment partnered with high growth career opportunities

Equal Opportunity Employer

We are committed to creating a diverse and inclusive work environment and encourage applications from all qualified individuals. We value transparency and fairness in our compensation practices. For this role, we offer a salary range of $70,000 - $95,000 USD/year based on location, commensurate with experience, qualifications, and location.