Human Resources Business Partner
Are you looking to accelerate your career without having to hide your authentic self—a place where you can be you? At OneDigital, we are on a mission to help people do their best work and live their best lives. From the services we offer to the way we show up for each other each day, we are fueling dreams, achieving big goals, and embracing each other’s truest selves. We understand that pursuing a new job is a big deal. Maybe you’re afraid you won’t fit in. Well, here’s the good news: for us, the days of “fit in to get in” are over, and being different is not a barrier to getting ahead. Greatness comes in all shapes, sizes, colors, and experience levels. If you are looking for a people-first culture that is wired for growth, driven to serve, and totally committed to having your back, give us a shot. Your best life awaits.
Must be eligible to work in the United States without the need for work visa or residency sponsorship.
About the Role
The HR Business Partner will understand their client’s mission, vision, values, and operational objectives in order to anticipate client-oriented HR strategies and programs necessary to achieve the company’s goals. Position and maintain our client as an industry leader by defining and operationalizing the HR strategy.
Responsibilities
- Provides, through our team, innovative, cost-effective HR strategies to clients in all service areas including strategy, coaching, market intelligence, compensation, performance management, counseling, strategic employee relations issues, training, recruitment, compliance, and risk management.
- Deliver any of the above services to the client to exceed client expectations.
- Engages with clients on a regular basis to discover their business mission, vision, values, goals, and key measurements. Understands their strategic business goals, knows their products and services, and uses this information to promote the HR strategy and tactics to support these goals.
- Expands on ideas that the client identifies; educates and suggests various means of design and implementation of human resource strategies, programs, or processes that will enhance the effectiveness of the business. Is viewed by clients as a thought leader in the HR field.
- Manages the client relationship ensuring client delight with expectations, process, deliverables, and service. Delivers ongoing project management to ensure deliverables are met on a timely and quality basis.
- Leverages own and team resources/time to meet target utilization and realization rates as defined by management.
- Proactively seeks knowledge expertise in the HR environment as well as general business trends and practices. Shares this expertise with others and with our Best Practices Library.
- Determines necessary resource requirements for client engagement and communicates these needs to the Managing Director for resource allocation. Leads team to deliver on time, quality deliverables. Provides functional management and performance feedback to assigned resources.
- Responsible for Insight’s book of business working independently and in concert with the company calendar and team protocols.
- Promotes the Insight/OneDigital brand by regularly and actively attending networking and HR thought leadership events.
- Cross-sells/up-sells other services to promote Insight as a “one stop” HR solution.
- Manages retainer or project budget for each client on a monthly and ongoing basis. Ensures clear communication to the client on services included in the original contract and prepares and delivers additional service agreements prior to commencement of new work.
- Manages monthly client billing ensuring accurate time and expenses are tracked and recorded, and the invoice is accurate prior to delivery.
- Responds to client requests on a timely basis, ensuring accurate, appropriate information.
- Actively participates in Insight culture, initiatives, and meetings providing ideas, expertise, and open feedback in the process. Engage in and model our values.
- Leads or participates in internal project work such as surveys, trade shows, newsletters, and customer satisfaction initiatives.
Requirements
- Excellent customer service and communication skills
- Ability to maintain confidentiality and a high level of honesty and integrity
- Strong attention to detail
- Self-motivated and disciplined
- Strong organizational skills
- Ability to manage one's workload
- Ability to thrive in a fast-paced environment
- Prior experience with account management software is a plus
- Expertise in Microsoft Office is required
Qualifications
- Bachelor’s Degree and at least 5 years of progressive HR generalist experience with knowledge of employment, employee relations, compensation, benefits, compliance, training, and process improvements and management development. MBA preferred.
- At least five years of related experience in a consulting, leadership, supervisory, or managerial role with proven ability to retain clients and deliver results.
- Prior experience coaching senior management is essential, with demonstrated program development expertise.
- Certification as a Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) is a plus.
Pay
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. The pay range for this role is $70k–$90k. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance.
Benefits
- Health, wellbeing, and retirement benefits
- Paid time off
- Overtime pay for non-exempt employees
- Robust learning and development programs
- Reimbursement of job-related expenses per company policy
- Employee perks and discounts