Human Resources Business Partner

Essential Duties And Responsibilities

• Manage and resolve complex employee relations issues by conducting effective, thorough and objective investigations.
• Utilize the Company’s Employee Relations (ER) case management and investigation platform to document case activity, maintain accurate records, and track case progress from intake through resolution.
• Partner with People Operations Manager on legal issues related to HR.
• Maintain strong working knowledge of federal, state, and local employment laws to ensure compliance and proactively reduce legal exposure.
• Provide strategic and day-to-day performance management guidance to leaders, including coaching, employee development, corrective action, and policy application.
• Partner with business leaders to strengthen employee engagement, improve team effectiveness, and drive retention and organizational performance.
• Lead and support annual performance review process, including facilitating performance discussions and guiding leaders through evaluations and development planning.
• Serve as a trusted advisor on Company policies, procedures, programs, and applicable laws, ensuring consistent interpretation and application.
• Build strong, collaborative relationships with Field Leaders and HR Sub-Departments to support alignment and effective resolution of employee and business issues.
• Act as a liaison between HR and the Field, ensuring clear communication of updates and leading cross-functional efforts to resolve escalated employee concerns.
• Analyze trends in employee relations data and provide insights and recommendations to leadership to improve workplace practices and reduce risk.
• Develop and maintain strong business acumen by learning the organization’s operations, goals, and challenges, and applies this knowledge to inform HR guidance and decision-making.
• Identify opportunities to enhance HR policies, processes, and programs to improve efficiency, consistency, and employee experience.
• Ensure all actions and decisions align with Company policies, values, and applicable laws and regulations.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum 5 years of progressive experience in HR, preferably in a corporate environment.
• Experience managing complex employee relations issues and conducting thorough investigations.
• Strong understanding of federal, state, and local employment laws.
• Excellent interpersonal and communication skills, both written and verbal.
• Ability to build and maintain strong relationships with internal and external stakeholders.
• Proficiency in Microsoft Office Suite, particularly Excel for data analysis.
• Experience with HRIS systems and employee relationship management tools.