Human Resources Business Partner

Duties/Responsibilities

• Partner with department leaders to provide day-to-day support in employee relations, policy interpretation, organizational changes, and talent planning.
• Act as the primary contact for assigned departments on HR matters including employee engagement, performance coaching, corrective action, and dispute resolution.
• Oversee and support all aspects of the employee lifecycle including onboarding, benefits, FMLA, ADA, personal leaves, Workers' Compensation, promotions, transfers, and terminations.
• Participate in operational meetings, team stand-ups, and job shadowing activities to gain business context and develop proactive HR strategies.
• Lead or support workforce planning initiatives, including managing burndown charts for program hiring targets and collaborating with finance on headcount tracking.
• Manage and audit HR compliance processes including but not limited to OSHA, DOT MIS reporting, ACA, Safe Harbor, EEO-1, and 1095 filings.
• Serve as Designated Employer Representative (DER) for FAA-regulated drug and alcohol testing program (49 CFR Part 40).
• Schedule and track random drug screens, vision tests, and hearing tests as required by internal policy or regulatory compliance.
• Collaborate with payroll and finance to review payroll & bonus payouts.
• Prepare and reconcile benefits invoices with carriers through internal Excel-based processes.
• Oversee benefits premium collection processes for employees on unpaid leave, ensuring timely and accurate payments and coordination with payroll.
• Solicit uniform and branded merchandise quotes and manage order placement, inventory, and distribution.
• Support 401(k) Safe Harbor compliance, including annual contribution analysis and reporting.
• Serve immigration-related efforts including preparing TN visa packets and partnering with legal counsel to facilitate permanent residency cases.
• Oversee the administration and content updates of the HR intranet and coordinate internal communications such as newsletters and announcements.
• Plan and execute employee appreciation events and recognition programs, including retirement celebrations and ongoing employee engagement efforts.
• Develop tools, resources, and templates to support front-line leaders in areas such as performance management, recognition, communication, and onboarding.
• Conduct regular audits of HRIS records and onboarding documentation entered by HR team members to ensure compliance and data integrity.
• Support annual Open Enrollment planning and execution, working directly with the company’s broker and HR Director.

Required Skills/Abilities

• Strong interpersonal and communication skills with a friendly, professional demeanor and a genuine commitment to delivering exceptional service to employees and leaders.
• Approachable and people-focused; able to build trusted relationships across all levels of the organization while handling sensitive situations with empathy and professionalism.
• Excellent organizational and time management skills; able to manage multiple priorities, shifting deadlines, and high volumes of support requests with a sense of urgency.
• Detail-oriented with strong analytical and problem-solving abilities; capable of identifying root causes and delivering thoughtful, practical solutions.
• Ability to maintain confidentiality and exercise sound judgment in both routine and complex HR matters.
• Proactive, self-motivated, and solution-oriented; able to work independently while contributing positively to a collaborative HR team.
• Broad working knowledge of HR best practices, employment-related laws, and compliance requirements.
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook.