Human Resources Associate

Full-time, non-exempt position supporting the Human Resources Department with administrative and operational tasks while maintaining strict confidentiality.

Schedule

Monday–Friday, 8:00 a.m. – 4:00 p.m. (37.5 hrs./week)

Responsibilities

• Maintain strict confidentiality of all employee records and information processed within the Human Resources Department.
• Answer and route incoming telephone calls and greet employees and visitors in a professional and courteous manner.
• Assist the Human Resources Assistant Director, Human Resources Manager, and Human Resources Director with providing support to employees regarding insurance issues.
• Conduct telephone screenings of applicants, schedule interviews, and send interview confirmation emails as requested.
• Prepare and distribute employee birthday cards for departmental recognition.
• Process and report pre-employment background screenings, including Criminal History, LEIE, and Driver’s Record checks, ensuring documentation is complete, accurate, and compliant.
• Prepare, process, and maintain Human Resources purchase requisitions and purchase orders related to background check invoices and other departmental expenses.
• Maintain current and former employee personnel files, including employment documentation, training records, and other Human Resources records while ensuring confidentiality.
• Provide administrative support to facilitate agency hiring processes and assist department managers as needed.
• Cross-train with Human Resources team members and provide backup support during absences or increased workloads.
• Maintain and update employee email distribution lists and ensure accuracy of the organization’s address directory.
• Update, maintain, and distribute Human Resources forms and documentation.
• Serve as the primary contact for employment verification requests.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent from an accredited school required.
• Minimum of one (1) year of experience as a Secretary, Receptionist, Administrative Assistant, or in a similar administrative support role preferred.
• Experience in a Human Resources environment is preferred but not required.

Skills

• Excellent verbal and written communication skills.
• Strong organizational, administrative, and time management skills.
• Ability to maintain strict confidentiality and exercise discretion when handling sensitive employee information.
• Strong interpersonal and customer service skills with the ability to establish professional relationships with employees, applicants, managers, and the public.
• Excellent attention to detail with the ability to prepare, review, and maintain accurate records and documentation.
• Ability to organize, prioritize, and manage multiple tasks simultaneously.
• Proficient in Microsoft Office Suite, including Word, Outlook, and Excel.
• Ability to operate standard office equipment including computers, printers, copiers, scanners, telephones, and fax machines.

Physical and Work Requirements

• Ability to communicate effectively in person, by telephone, and in writing.
• Ability to organize, process, and maintain both electronic and paper records.
• Ability to review records and documents for accuracy and completeness.
• Valid driver’s license required.
• Proof of current vehicle liability insurance required.