Human Resources Assistant

The HR Operations Admin at Rosendin is the operational backbone of the new hire and employee experience. You will coordinate and support the onboarding process, manage I-9 and E-Verify tasks, and serve as the first point of contact for new hires and employees.

Responsibilities

• New Hire & Onboarding Support:
  • Coordinate and support the onboarding process, including pre-hire task monitoring, logistics planning, equipment coordination, and Day 1 preparation.
  • Manage I-9 documentation, E-Verify submissions, and onboarding compliance tasks within required timelines; escalate exceptions appropriately.
  • Schedule and track benefits orientation sessions and support new hires through initial benefits enrollment and questions.
  • As the first point of contact, handle new hire questions and onboarding-related inquiries.
• Employee Data & Administrative Transactions:
  • Process routine employee data updates in Workday, including personal information, contact, and address changes.
  • Support basic Workday transactions and route more complex changes to the appropriate team member.
  • Process employment verification requests, EDD forms, unemployment documentation, and compliance paperwork within required timelines.
• Benefits, Leave & Payroll Administrative Support:
  • Provide first-line support for employee benefits questions and route complex inquiries to the HR Ops Specialist.
  • Process standard benefits and leave administrative tasks, including HSA contributions, leave timecard entry, and benefits enrollment documentation.
  • Support per diem processing, including form intake, tracker management, and approval coordination.
• HR Helpline & Ticket Support:
  • Serve as first-line intake for the HR helpline, ServiceNow tickets, and the HR shared inbox.
  • Resolve straightforward requests independently and route items requiring judgment or system access to the appropriate team member.
  • Ensure all requests are acknowledged and routed within expected response windows.
• General Administrative Support:
  • Support training assignment coordination and scheduling logistics.
  • Aid in compliance documentation, records requests, and general HR administrative needs.

Requirements

• 1–2 years of experience in an HR, administrative, or coordinator role.
• Strong organizational skills and follow-through, managing competing tasks without letting things fall through the cracks.
• Comfortable working in a high-volume environment with a strong attention to detail and accuracy.
• Experience with Workday HCM or a similar HRIS, and ability to learn systems quickly.
• Proficiency in Microsoft Office (Outlook, Word, Excel) and SharePoint.
• Excellent written and verbal communication skills, professional and responsive at all levels.
• A high level of discretion when handling confidential employee information.
• Familiarity with I-9 and E-Verify compliance preferred.
• An associate's degree preferred; a combination of education and relevant experience is accepted.

What You Bring To Us

• Passion for helping others and a commitment to excellence.
• Ability to work in a fast-paced, dynamic environment.
• Strong problem-solving and decision-making skills.
• Ability to prioritize and manage multiple tasks simultaneously.
• Positive attitude and willingness to learn and grow.