Human Resources Assistant (Admin & Office Specislist III)

Human Resources Assistant (Admin & Office Specialist III) – Laurel Ridge Community College, Frederick, VA. Part‑time, non‑exempt position (FLSA), Position Number 298W0034, Code 19013‑SW.

Pay

Hourly pay range: $20.41 – $27.55. The position is part‑time and may not exceed 20 hours per week. It is not eligible for health or leave benefits, but educational benefits may be available through the college’s professional development and educational assistance policies.

Schedule

Monday – Friday, four hours per day. Daily hours are flexible between 9 a.m. and 5 p.m.; additional hours may be required for special projects and must be approved by the supervisor. On‑site presence is required; no telework is available.

Responsibilities

• Customer Service & Reception
  • Serve as the first point of contact for the HR office, providing professional and courteous reception services.
  • Answer phones, manage voicemail, and route inquiries to appropriate HR staff.
  • Respond to routine employee and applicant questions regarding job posting status, basic payroll and tax forms (W‑2, W‑4, direct deposit), and I‑9 processing.
  • Provide friendly, service‑oriented assistance while maintaining confidentiality.
• Records Management & Compliance Support
  • Maintain electronic personnel files in accordance with records retention schedules and institutional policies.
  • Support accurate document indexing, filing, and secure storage.
  • Assist with mail distribution, scanning, and document tracking.
• Administrative & HR Program Support (under direction of the CHRO or designee)
  • Scheduling, data entry, tracking, and follow‑up.
  • Document preparation and procurement tracking.
  • Service request and ticket tracking (TDX).
  • Processing professional development requests.
  • Creating, maintaining, or purging Employee Portal content.
  • Coordinating COVLC Learning Management activities.
  • Processing educational assistance requests.
  • Supporting Service Awards and Distinguished Awards processes.
• May be required to perform other duties as assigned, including emergency assistance for the agency or state government.

Qualifications

• Demonstrated ability to interact with employees, supervisors, and the public with kindness, emotional intelligence, professionalism, and composure, especially in sensitive or complex situations.
• Knowledge of records management and document retention principles; accurate data‑entry skills.
• Ability to maintain confidentiality and exercise discretion.
• Proficiency with office productivity tools (Microsoft Word, Excel, Outlook).
• Ability to manage multiple tasks, prioritize effectively, and maintain accuracy.
• Willingness to learn and use HR systems and processes (e.g., applicant tracking, HRIS, ticketing systems).
• Basic understanding of human‑resources concepts, terminology, and processes.
• No supervisory responsibilities; no travel required beyond occasional site visits or training.