Human Resources Assistant - $23.08 - $26.44 per hour

Role Overview

The People and Culture Assistant plays an important role in creating a positive, growth-focused workplace while providing broad support across the People & Culture function. Working closely with leadership, including technical service leaders and the VP of People and Culture, this position supports employee engagement, ongoing professional development, and day-to-day human resources administration. Through regular development check-ins, meaningful engagement initiatives, and dependable HR support, this role helps employees stay connected, supported, and focused on their long-term growth.

What You'll Do

Employee Development and Engagement

• Conduct regular, scheduled follow-up meetings with employees to support progress on individual development plans and help employees stay on track toward their long-term goals.
• Use regular one-on-one follow-up meetings to understand each employee's motivations and connect them with appropriate resources and shadowing opportunities with senior technicians.
• Own and drive employee engagement initiatives, including recognition and mentorship programs, to strengthen connections among team members and improve collaboration and morale.
• Continuously refine onboarding processes to help ensure new employees are set up for success from day one.
• Maintain effective feedback mechanisms, including regular surveys and development follow-up meetings, to monitor and improve engagement, development progress, and employee satisfaction.
• Support leadership development by helping identify and encourage future leaders through ongoing employee development follow-up.
• Implement innovative tools and approaches to keep employee engagement initiatives fresh, relevant, and effective.

Leadership and Collaboration

• Partner with the VP of People and Culture and the Leadership Team to align employee engagement and development follow-up activities with organization-wide strategic goals, supporting overall team success rather than individual silos.
• Lead by example and maintain a high standard of professionalism and engagement in all interactions.
• Champion the employee engagement initiatives owned by this role while encouraging continuous improvement and innovation across the team.
• Build and maintain strong relationships with employees and leaders, promoting open communication and alignment across all levels of the organization.

Measurement and Reporting

• Develop and track People & Culture KPIs and ensure they remain aligned with strategic organizational goals.
• Provide clear and transparent reporting to the Leadership Team on the progress and impact of People & Culture initiatives, using data to refine and improve strategies.
• Regularly analyze employee feedback, engagement data, and industry trends to support informed decision-making and strengthen employee experience practices.

Human Resources Administration

• Provide ongoing administrative support to the VP of People and Culture and the broader People & Culture function.
• Handle general HR administrative responsibilities, including daily attendance monitoring, maintaining employee files and records, and preparing HR correspondence.
• Assist with interviewing, hiring, and onboarding activities, including reviewing resumes, conducting candidate outreach, and scheduling interviews with managers.
• Assist with employee issues and inquiries.
• Provide backup HR coverage when the VP of People and Culture is out of the office.
• Support general People & Culture projects and initiatives as assigned.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related area is preferred; equivalent experience may also be considered.
• 1–2 years of experience in employee engagement, employee development, and/or HR administration.
• Excellent verbal and written communication skills.
• Excellent organizational and planning skills.
• Strong active listening skills.
• Knowledge of or familiarity with information technology is a plus.

Pay

Annual Salary: $48,000 - $55,000 per year