Human Resources and Labor Relations Administrator

About the role

The Human Resources and Labor Relations Administrator at Utah Transit Authority (UTA) supports the organization's mission of connecting people, communities, and opportunities across Utah. This role involves providing administrative, operational, and technical support to HR Business Partners and Labor Relations functions, as well as assisting with grievance administration, labor relations tracking, and other HR initiatives.

Responsibilities

• Provide administrative, operational, and technical support to HR Business Partner and Labor Relations functions.
• Serve as a resource for employees, managers, supervisors, and union representatives by providing customer service, responding to inquiries, coordinating labor relations activities, maintaining records, supporting investigations, and assisting with the administration of the collective bargaining agreements (CBAs), human resources programs, and human resource processes.
• Assist with grievance administration, labor relations tracking and reporting, employee relations matters, onboarding coordination, leave and accommodation processes, employee records management, and HRIS task management.
• Research and compile information, prepare written summaries and reports, coordinate meetings and communications, maintain confidential records, and support implementation of human resources and labor relations initiatives.
• Work in a fast-paced environment requiring strong customer service skills, attention to detail, sound judgment, organizational skills, and the ability to manage multiple priorities while maintaining confidentiality and professionalism.

Requirements

• Three years progressively responsible experience in human resources, public administration and/or labor relations.
• Must have a general knowledge of labor agreements and labor laws, federal and state employment laws and regulations and CBA.
• Bachelor’s degree in Labor Relations, Public Administration, Business Administration, Human Resources Management/Administration or related field required.

Qualifications

• Ability to communicate throughout the organization an understanding of CBA provisions.
• Critical thinking is a must for this position. Candidate will be required to analyze situations – gather facts and look for root cause analysis prior to identifying solutions and providing written summaries following the CBA & policies.
• Comfortable working in the “Grey”; managing conflict and delivering difficult messages.
• Knowledge of and experience with PC-based software operating in a Windows environment (with minimum proficiency in Microsoft Excel, Word, and PowerPoint at the intermediate level).
• Strong interpersonal skills – Ability to understand and respond effectively to the emotions of others.
• Empathy and active listening – Demonstrated capacity to understand and value different perspectives.
• Resilience under pressure – Maintain composure and demonstrate self-awareness in high-stakes or challenging situations.
• Emotional self-regulation – Ability to manage one’s emotions and adapt behavior to achieve organizational and personal goals.
• Conflict resolution skills – Experience managing sensitive situations with tact, diplomacy, and fairness.
• Collaborative mindset – Strong team orientation with a focus on mutual respect and shared success.

Skills

• Embraces Outward Mindset – Exhibiting strong E.I. skills (self-awareness, self-management, social awareness, relationship management).
• Develops Self & Others – Taking action to continuously improve. Accepting assignments that broaden capabilities. Placing a high priority on developing others. Developing others through coaching, feedback, exposure, and stretch assignments.
• Ensures Fairness – Concerned with the welfare of others and expressing that concern on a personal level. Distributing resources fairly. Giving others a voice prior to reaching decisions that affect them. Reaching decisions through a fair process. Explaining to others why and how decisions were made that impact them.
• Puts Safety First – Acting as a Safety Ambassador by working safely, complying with requirements and serving as an example to others. Wearing required personal protective equipment. Supporting safety activities. Promptly reporting hazards, unsafe work practices, near misses, and accidents.
• Instills Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Values Differences – Recognizing the value that different perspectives and cultures bring to an organization.
• Buils Effective Teams – Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Drives Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Ensures Accountability – Holding self and others accountable to meet commitments.

Benefits

• Health, dental, vision, life/AD&D, short-term and long-term disability insurance, with Flexible Spending and Dependent Care accounts.
• Choice between Traditional Co-Pay or High Deductible Health Plans for medical coverage. HSA with company match available to employees enrolled in the HDHP.
• Benefit plans include coverage for domestic partners (eligibility affidavit required for coverage).
• Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, domestic partners, and dependent children.
• 22 days of accrued paid time off (13 vacation days and 9 sick days), which increases with tenure at UTA.
• 10 paid holidays and two paid (2) floating holidays per year.
• Retail options - Pension Plan with 5-year vesting schedule and 457 Contribution Plan, available for immediate contributions and company matching.
• Tuition reimbursement for higher education, available for any higher education degree (bachelor, master, or PHD). Course of study must be approved prior to enrollment.
• Training, development, and career advancement opportunities.
• Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
• Employee assistance program – includes counseling, legal services, financial planning, etc.

Pay

$27.84 or more, depending on experience

Schedule

This is an in-office position based out of our Frontlines Headquarters in Downtown Salt Lake City, Utah.

Application Instructions

If interested, apply before: Tuesday, 09/08/2026 @ 11:59 PM MST

Equal Opportunity Employer

Utah Transit Authority is an Equal Opportunity Employer of all persons regardless of race, color, religion, sex, national origin, age, disability, covered veterans, sexual orientation, and gender identity. Women, minorities, and people with disabilities are encouraged to apply.