Jobs · Business Development · Tennessee

Human Resources Analytics Analyst (Part-time)

City of Memphis · Memphis, TN · 2 wk ago
Business Development$20/hrPart-time

Hourly Rate: $20.00

About the role

Works under an assigned supervisor to support analytics and performance functions, including the time and attendance system. Provides high-level customer service to research and resolve issues and requests. Receives questions and resolves moderately complex issues, escalating more complex ones as needed.

Responsibilities

  • Address questions relating to time and attendance, including time calculations, pay rules, scheduling, and leave accrual.
  • Generate and format common HR-related reports (e.g., accrual reports, seniority lists, employee lists) using spreadsheets.
  • Coordinate and track progress of requests, communicating with division HRBPs/Liaisons and IT resources.
  • Monitor and respond to inquiries from multiple email inboxes.
  • Assist in delivering training (e.g., UGK or performance training), including preparing materials and supporting training delivery.
  • Develop and maintain process and training documentation.
  • Facilitate workshops to define customer requirements.
  • Support multiple projects/initiatives, executing work prioritization and accuracy measures.
  • Support the employee performance program, including tracking Bravo spot bonus nominations, providing reports, scheduling meetings, and updating performance review statuses.
  • Support the Benefits Data team to identify potential data integrity issues and advise on audits and mitigation strategies.
  • Assist in tracking finances for service centers, including preparing and submitting invoices, monitoring supplies, and reviewing budget statements.
  • Perform additional functions (essential and otherwise) as assigned.

Requirements

  • Bachelor’s degree in Human Resource Information Systems (HRIS), Computer Science, Business Administration, or a related field, plus three (3) years of professional experience in human resources, data analytics, or project management support. Equivalent combinations of experience and training may substitute.
  • Direct HR or data analytics experience may substitute for one additional year of required experience.
  • Specific experience with UKG Pro Workforce Management, Oracle Cloud HCM, and working knowledge of software applications, including Excel and Microsoft Office Suite.

Working Conditions

  • Majority of work performed in an office environment or from home.
  • May require working extended hours.
  • Must be able to communicate verbally and in writing with staff, management, and other personnel.
  • Requires the ability to operate a computer, telephone, and other office equipment.
  • Requires the ability to lift and carry objects, such as boxes of paperwork, weighing up to fifteen (15) lbs.

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