Human Resources Analyst: Training and Talent Development

About the role

Join the Grand Teton Lodge Company for a season or stay for a career at one/many of our 40+ resorts. From day one, you'll receive some of the highest compensation rates in the industry, free access to Grand Teton and Yellowstone National Parks, free employee housing, an easy and affordable meal plan, free activities, 40% retail discounts, the chance to grow through Epic Service – our leading training and development program, and wellness benefits to fuel your success.

Responsibilities

• Become local expert and administrator of the LIFT tool to develop, publish, assign, and track all appropriate local training content.
• Develop expert-level understanding and skill in the LIFT to drive continual improvements in system setup and maximize utilization for all learning.
• Participation on Vail Resorts LIFT Research and Development Team.
• Maintain comprehensive position-specific listing of all required trainings and certifications.
• Implement and maintain Prescriptive Rules in the LIFT to assign appropriate trainings by position, location, job functions, and other requirements.
• Work with stakeholders to identify area of improvement to systematically incorporate and streamline required trainings into hiring, requisitions, and onboarding.
• Ownership of seasonal orientation/training program including developing content, presentation, schedule, and tracking in coordination with appropriate local stakeholders and NPS.
• Develop and execute an improved Manager Training program (seasonal and year-round) by creating tailored training curriculums for unique segments of managers (new, returning, Time and Labor approvers, etc).
• Create a scalable and robust program complimenting operational needs while ensuring all managers receive the same resources regardless of hire or promotion date.
• Support ISO quality program by incorporating department-specific Onboarding training content and tracking into the LIFT.
• Facilitate or coordinate facilitation of required trainings to required audiences (golf cart use, Coast Guard, ServSafe, TIPS, etc).
• Compile and produce annual statistics on training for the NPS annual report.
• Continuously improve quality of all training content and presentation, with a focus on creating engaging and memorable training experiences.
• Maintain comprehensive position-specific listing of all required certifications in the LIFT.
• Develop systems to accurately capture records of required certifications as part of the onboarding process, and ensure individual’s certifications are valid and current.
• Assist Health & Safety in improvement of MVR process, in addition to providing assistance in tracking and completion of all required MVR reports if needed.
• Work closely with corporate Talent Development and local senior leadership to plan and execute Vail Resorts development opportunities including Leadership Essentials.
• Support company-wide Talent Development programs and initiatives and placement, including Camp attendance.
• Ensure all year-round employees have completed Insights assessments, and incorporate into onboarding process for new year-round employees.
• Coordinate local development and team building initiatives including Winter Leadership program and miscellaneous continuing education opportunities.
• Maintain local HR technology inventory and device loan program.
• Provide individualized technical support to employees and managers as needed to access online training content.
• Manage and maintain use of Employee Training Room at Jackson Lake Lodge.
• Other duties as assigned.

Requirements

• Undergraduate Degree or equivalent
• 4+ years in human resources, education, or learning administration
• Experience in setup or maintenance of linked SAAS database systems
• Highly proficient in Microsoft Windows operating system
• Strong working knowledge and desire to further develop skills in all Microsoft Office/Office365 programs
• Ability to quickly learn and retain knowledge of multiple web-based system user interfaces and functions
• Strong written and verbal English skills
• Strong public speaking skills
• Proficiency in data management and organization
• Experience collaborating with cross-functional business partners and commitment to building strong working relationships across all areas of the business
• Ability to produce examples of prior work creating engaging presentations or trainings
• Ability to manage guest services professionally with upmost commitment to maintaining confidentiality and compliance
• Commitment to continual improvement of self and team

Preferred Skills

• Experience with Learning Management software and creation of virtual training materials
• Database use and/or management

Benefits

• FREE Housing (including linens and all utilities) or Full Hook-Up RV Sites
• FREE Wi-Fi
• FREE National Park Pass to Grand Teton National Park and Yellowstone National Park
• FREE Participation in guest activities: Horseback rides, kayak and boat rentals, lake cruises & scenic raft tours, 200 miles of hiking trails and THE greatest perk ever – living in one of the most picturesque national parks!
• FREE Recreation Program and complimentary use of Rec Halls, Employee Gyms (Climbing Wall at JLL) and watersports equipment
• 40% retail discounts plus online ProDeals
• 20% grocery and restaurant discounts
• Free Meal Plan covers 3 meals/day in the cafeteria (during operating season)
• Paid SICK time
• Paid PTO
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Pay

Starting Wage: $55,000.00 – $68,750.00