Human Resources Administrator - Employee Services

Exempt; full-time; 40 hours per week; Monday - Friday; 8:00 a.m. – 5:00 p.m.; partial telework may be available in accordance with Division policies.

About the role

This professional position will engage in investigating, analyzing, and recommending employee relations actions on behalf of the Division of Human Resources of Frederick County Government. In addition, this individual will be responsible for administering processes and systems related to the onboarding of candidates, workplace accommodation requests, and other programs within Employee Services. Work is performed as part of an Employee Services team and supervision is received from the Employee Services Supervisor.

The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate, with limited exception.

Responsibilities

• Investigate, gather, and analyze information to ensure that employment actions comply with established policies, operating procedures and practices, human resource laws, and applicable collective bargaining agreements
• Communicate with management and staff regularly regarding pending investigations and provide timely investigation outcomes for all complete investigations, including managing and developing appropriate documentation
• Provide guidance to managers, supervisors and employees on employee relations matters; facilitate resolution of issues between managers and employees
• Provide coaching, expertise and consultation to employees and managers in areas of behavior modification, conflict resolution and disciplinary issues (including terminations) in accordance with HR policies, procedures, and practices
• Analyze complaints, conduct workplace investigations, and provide recommendations to management in the handling of formal and informal complaints
• Receive, analyze and manage requests for workplace accommodations; provide guidance, training, and technical assistance to employees and managers to ensure compliance with ADA and other applicable laws/regulations
• Develop and oversee employee onboarding processes, including automated processing in the NEOGOV system, in conjunction with an Onboarding Analyst. Serve as a back-up for the Onboarding Analyst as needed
• Serve as the technical subject matter expert regarding the preboarding and onboarding portions of the County’s electronic Human Resources systems, including the NEOGOV system and the County’s HRIS system (Infor)
• Assist in administering post-offer background screening programs as well as the Drug and Alcohol Program, in compliance with federal DOT drug and alcohol regulations
• Analyze, research, provide recommendations, and develop new policies or update existing policies on a variety of employment issues in compliance with evolving and current laws and organizational standards
• Utilize employee and candidate data to proactively identify trends, opportunities and challenges and solutions; provide training or coaching in needed areas
• As needed, provide support for legal proceedings applicable to HR (EEO, DOL, etc.)
• As needed, research, analyze, prepare, and present reports to management for use in regard to such matters as negotiations with employee organizations, pending legislation, and County budgeting/planning
• Perform other related duties as required

Requirements

• Bachelor’s degree in Human Resources, Management, Business or Public Administration or a related field
• Minimum of 5 years of progressively responsible work experience in human resources administration which includes a minimum of 2 years' experience in employee relations

Substitutions for the above-listed required education and experience are a Master’s degree with 3 years experience as described above or an Associate's degree with 7 years experience as described above.

Skills

• Knowledge of the principles, methods, techniques, and practices of public personnel administration
• Working knowledge of human resources policies, practices and tools and demonstrated knowledge of pertinent employment laws and regulations
• Extensive knowledge of employee onboarding systems and HRIS systems
• Working knowledge of post-offer candidate screening techniques and ability to apply these to make determinations of suitability in compliance with applicable laws, policies, and best practices
• Ability to apply principles of diversity, inclusion, equity, and belonging in all areas of responsibility
• Demonstrated ability in strategic thinking, internal consulting, conflict resolution, communication at all organizational levels, and managing change
• Ability to effectively plan and organize the work of professional, technical, administrative and clerical staff
• Ability to effectively access and utilize word processing, spreadsheet, and data management systems and equipment
• Ability to work with sensitive information and maintain confidentiality
• Ability to organize work, establish priorities and complete assigned duties with minimal supervision and instruction
• Strong analytical skills including the ability to accurately compile and analyze statistical information
• Ability to establish and maintain effective working relationships with County employees, supervisors and leadership
• Strong and effective spoken and written (English) communication skills, including the ability to prepare and present clear, concise information to County leaders, employee groups and other audiences

Preferences

• Possession of current HR certification or other related certification
• Work experience in the public sector
• Work experience using NEOGOV HR software modules
• Employee relations experience that includes independently conducting workplace investigations involving complex conduct or performance issues
• Experience that includes independently administering workplace accommodations in compliance with the ADA and other applicable laws/regulations

Physical Requirements

• Constantly sit; frequently walk, reach and perform repetitive motions
• Occasionally lift up to 20 pounds and drive
• Rarely climb, stoop, lift between 20-50 pounds, push up to 40 pounds, push over 40 pounds, pull up to 40 pounds, and pull over 40 pounds
• Constantly work indoors
• Occasionally work in a noisy environment
• Rarely work outdoors, walk on uneven ground or in a dusty environment

Available for varied evening and weekend work hours to accommodate meetings, special events, etc. Requires the ability to arrange and complete travel to various sites (using a car or other reliable transportation).

Benefits

• 11 days of Vacation leave with increase after 2 years of employment
• 15 days of Sick leave with unlimited annual carryover
• 11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)
• Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
• Employee Health Center with no or low-cost primary and urgent care
• 100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
• County and Employee funded Defined Benefit Pension Plan with vesting after 5 years of service
• Additional service credit for eligible previous public service, military service, etc.
• Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
• Generous Tuition Reimbursement Program
• Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.