Human Resource Manager

Job Responsibilities

• Partner closely with hotel leadership to effectively manage all people matters across the hospitality portfolio.
• Guide and support the management team with performance management and progressive discipline issues.
• Conduct sensitive employee relation matters including investigations; liaise with legal team as necessary.
• Aid in the formulation and execution of recruitment efforts for hospitality, including full-cycle recruitment of key positions, with support from the Recruitment Advisor.
• Communicate effectively with internal stakeholders of varying levels across the organization.
• Schedule and deliver new hire on-boarding training sessions.
• Collaborate closely with hotel hiring management, payroll and HR team to ensure new hire on-boarding is completed accurately and timely.
• Track and understand HR data and current market drivers for recruitment and retention; modify strategy accordingly.
• Aid in compensation and benefits reviews, employee progressions and changes.
• Develop, implement and deliver training and development policies and programs.
• Demonstrate HR leadership by enhancing, embodying and communicating HR policies and procedures, including creating new policies and procedures as required.
• Ensure consistent application of HR policies and programs.
• Monitor legislative changes and HR market drivers including those related to immigration.
• Operate with the highest level of confidentiality and integrity on all HR files.

Qualifications and Experience

• Undergraduate degree; certificate or diploma in HR Management or related area REQUIRED
• Previous related experience in progressive HR positions REQUIRED
• Prior experience in the hospitality industry is a significant asset.
• Advanced customer service skills.
• Strong attention to detail and commitment to accuracy.
• Effective communication and relationship building skills.
• A commitment to confidentiality.
• Knowledge of and ability to apply employment standards and human rights legislation.
• Effective organizational and time management skills with a focus on achieving deadlines.