Human Resource Generalist
About the role
At Norwood Medical, the work you do matters. Every precision component we manufacture plays a role in helping surgeons perform procedures that improve and save lives around the world. From robotic-assisted surgery to minimally invasive medical technologies, our products are trusted in operating rooms where quality and precision make a difference. The HR Generalist provides day-to-day human resources support for our non-exempt manufacturing operations employees, with a strong focus on hourly workforce needs. This role is responsible for delivering efficient, hands-on HR service to employees and front-line leaders while supporting programs that strengthen employee engagement, culture, and compliance within our regulated medical device environment.
Responsibilities
- Serve as the primary HR contact for hourly employees and production group leaders addressing questions related to policies, attendance, performance, and general HR processes.
- Serves as the primary liaison between hiring manager and the recruiter for hourly manufacturing roles, ensuring timely communication regarding open positions.
- Supports onboarding for all hourly manufacturing new hires.
- Maintain accurate employee records and HR documentation in accordance with regulatory requirements and company policies.
- Partner with operations leadership to address employee relations issues promptly and consistently with support from the HR Business Partner.
- Support the administration of leaves of absence, accommodations, and worker's compensation processes.
- Support timekeeping, payroll preparation, attendance tracking, and corrective action documentation as needed.
- Coordinate and participate in employee engagement initiatives, culture-building activities, and recognition programs.
- Coordinate and manage wellness initiatives and events.
- Assist in maintaining compliance with employment law, HR policies, training requirements, and audit needs.
- Support HR metrics tracking (turnover, staffing levels, onboarding effectiveness) and identify trends to improve operational HR support.
Requirements
- Typically requires a bachelor's degree in Human Resources, Business Administration, or a related field, with three or more years of progressive HR experience, preferably supporting an hourly manufacturing workforce.
- Must have working knowledge of employment laws and experience with employee relations, leave administration, accommodations, workers' compensation, timekeeping, and HR systems.
- Successful candidates will demonstrate strong communication, problem-solving, organization, confidentiality, and judgment.
- Experience in a regulated manufacturing environment is preferred.
Benefits
- Medical,