Human Resource Business Partner
FirstCash · Greenville, SC · 1 wk ago
On-siteHuman ResourcesOther
General Duties and Responsibilities
- Proactively develops business partner relationships with the RM, DMs, store management and support representatives for which he or she supports.
- Works with RM, DMs, and store management to proactively motivate and effectively manage & support their teams.
- Supports assigned regions, providing hands-on and strategic input, insight, and advice on people-related issues.
- Conducts day-to-day performance management guidance to line managers and travels in support of training, development and culture initiatives.
- Helps various levels of operations managers deal with organizational, people, and change-related issues.
- Creates strategic ways to improve the relationship between the company’s leadership and its employees.
- Ensures a strong understanding of laws and regulations to help the company stay in compliance.
- Serves as talent management expert by ensuring that high-talent performers are recognized and provided opportunities to grow and develop.
- Works with RM and DMs to think ahead about their talent needs and future recruiting needs.
- PARTNERS WITH RECRUITERS AND MANAGEMENT FOR RECRUITING NEEDS AND STAFFING STRATEGY FOR THE REGION.
- Partners with recruiting and region management in relation to staffing and advising on effective recruitment and selection.
- Is available for team members to listen to their issues, respond, and mediate when necessary.
- Serves as an impartial resource for employees on any HR-related issue in order to provide guidance and assistance as necessary.
- Provides support, as needed, related to on-boarding processes.
- Serves as a general employment contact, managing employment-related phone calls and inquiries for the Region.
- Responsible for providing input to update Employee Handbook, LOA guide, HR forms, and policies.
- In coordination with the Compensation team, provides applicable advice and support related to compensation-related matters.
Minimum Qualifications
- College Degree required, or equivalent experience
- Minimum 5-7 years of experience as a Human Resources Generalist, HR Manager, or equivalent function
- 1-3 years of management experience, preferably in a multi-unit environment
- This position requires regular travel.
- Employees must have and maintain a valid driver’s license and reliable means of transportation.
- Strong computer skills including Microsoft Office, Word, Excel and PowerPoint
- Ability to work independently
- Ability to multi-task and prioritize
- Demonstrated ability to apply sound judgment and apply policy, procedures and practices consistently and impartially
- Detail-oriented
- Bilingual a Plus
- Excellent interpersonal, listening, verbal, and written communication skills
Physical / Work Posture Requirements
- Prolonged periods of sitting at a desk and working on a computer.
- Occasional to frequent periods of travel (via automobile, move about airport, air travel, etc.).
- Occasionally move about inside the office to access office machinery, materials, etc.
- Must be able to lift up to 15 pounds at times.
- Constantly operates a computer and other office machinery.
- Continuously communicate information and ideas so others will understand.
- The ability to observe details at close range (within a few feet of the observer).
Work Hours
- HRBPs will work 40+ hours a week, typically Monday-Friday.
- However, hours worked are based on the needs of our retail business, which operates 7 days/week.
- Work Hours – HRBPs will work 40+ hours a week, typically Monday-Friday. However, hours worked are based on the needs of our retail business, which operates 7 days/week.
Work Environment
- In-office environment.
- Travel required, as necessary and assigned.
- Due to the nature of the job (employee needs and relations), after hour calls and calls on the weekends is expected.
- The noise level in the work environment is usually quiet.
- May be exposed to dust, fluctuation in inside temperatures and electro-magnetic radiation as in a computer screen.