HUC/CNA

About the role

Performs general clerical and receptionist duties including medical record maintenance, order processing, typing/word processing, and materials management functions on the nursing unit. Assists visitors, nursing staff, and members of the health‑care team. Assists in the maintenance of a clean and safe environment. Performs Nursing Assistant duties under the direction of the Registered Nurse, Licensed Vocational Nurse, or Management Associate.

Responsibilities

• Maintain patient medical records and clinical documents.
• Process orders, requisitions, and lab inquiries using hospital computer systems (ADT order entry, etc.).
• Manage supplies, equipment ordering, and inventory control.
• Provide multi‑line telephone support and professional verbal and written communication.
• Prioritize and multitask in a fast‑paced environment with minimal supervision.
• Interact courteously with patients, visitors, and staff, often in stressful situations.
• Support a clean and safe unit environment.
• Perform Nursing Assistant duties as directed by nursing leadership.

Skills

• Ability to use a multi‑line telephone system.
• Professional verbal and written communication skills.
• Basic computer proficiency and familiarity with medical terminology.
• Organizational and problem‑solving abilities.
• Flexibility and independence with minimal supervision.
• Capability to read and comprehend English instructions and safety precautions.
• Knowledge of clinical procedures, operations, and hospital computer systems.
• Bilingual English/Spanish preferred.

Requirements

• Certified Nursing Assistant (CNA) required.
• Current CPR training required.
• High school diploma or equivalent.
• Completion of the UMC Health Unit Coordinator training program within six months of hire.
• Completion of one of the following formal training programs:
  • Formal Nursing Assistant, Medical Assistant, or equivalent program;
  • Fundamental Nursing Registered Nurse training program;
  • Graduate of an international Registered Nurse equivalent program.
• Preferred: Nursing Assistant or Health Unit Coordinator experience in a hospital setting.