Hub Coach

Master’s degree or equivalent experience in an academic or career coaching, advising, teaching, or counseling role. Hybrid work schedule available.

About the role

The LSA Opportunity Hub at the University of Michigan is looking for a Hub Coach who will contribute to our mission to support students as they develop their aspirations and professional identities. We provide students access to internships, internship funding, professional opportunities, career coaching and exploration, and connections to employers and alums. These opportunities will support all LSA undergraduates, with a deep commitment to those who have been historically under-served, in pursuing purposeful work and meaningful lives. We believe in the power of a liberal arts education, and the Hub Coach will place students at the center of the co-creative process of defining and preparing for career success.

We are looking for candidates who value working directly with students and campus partners; are comfortable taking action in a growing and changing workplace; and who will contribute to a motivated collegial team environment. You must also prize and further our desire for inclusivity. You will report to the Assistant Director for Coaching and Outreach or the Outreach Program Manager.

Responsibilities

• Coaching: 55%
  • Coach LSA undergraduate students on articulating the connection between their education and their professional aspirations with a particular focus on the National Association of Colleges and Employers (NACE) career readiness competencies.
  • Connect students directly with opportunities offered through alum and employer partnerships, including internships, jobs, exploratory treks and shadowing, and third-party experiential learning opportunities.
  • Prepare LSA undergraduates, individually and in groups, for engaged learning opportunities; work with students to co-create plans for identifying career pathways and developing their professional identity. Sample coaching topics include, but are not limited to:
    • Goal setting
    • Funding options for internships
    • Internship preparation and search
    • Interview preparation
    • Volunteer, research, and other hands-on experience
    • Connecting with LSA alums
    • Resume, cover letter, personal statement, portfolio, or LinkedIn
    • Negotiations
    • Exploring curricular and co-curricular opportunities
    • Hub resources and activities
    • Post-graduation planning (graduate school, gap year, etc.)
    • Professional development
    • Reflection
    • Self-exploration
    • Networking essentials
  • Work directly with students in developing knowledge, skills, and confidence to engage in a lifelong process of connecting their education, skills, interests, and values to their next steps after Michigan.
  • Use the Hub coaching model to conduct one-on-one appointments with students through scheduled and drop-in meetings, in-person or virtually.
  • Remain up-to-date and effectively communicate Hub resources, which encompass eLearning materials, ALA course offerings, special events, and programming.
  • Appropriately refer students to university units, departments, and programming as needed.
  • Provide coaching insights in collaboration with the Hub instructional designer to create, implement, and provide feedback on intentionally designed, learning-focused interactive tools/worksheets to assist in the coaching process.
  • Remain current on best practices in student development and career education, the needs and experiences of various undergraduate student populations, and labor market trends.
• Hub Collaboration & College Outreach: 30%
  • Form relationships and conduct strategic outreach across LSA units, departments, and U-M student groups, particularly those that connect with historically under-served populations.
  • Engage U-M students and student organizations in career development initiatives via partnerships with LSA units, departments, and student groups, particularly those that serve historically under-served populations.
  • Support the Hub outreach model as a Hub liaison via meetings, consultations, and regular communication with partners and career advocates across LSA and U-M.
  • Contribute ways to expand and facilitate Hub engagement with LSA students, units, and departments, in alignment with the Hub strategic goals.
  • Design and deliver workshops, programs, and events, virtually and in-person, utilizing the Hub Active Learning Cycle.
  • Collaborate across Hub teams to ensure that events and opportunities align with student needs.
  • Represent the Hub at campus and community events.
  • Engage and network with alums and employers during Hub events.
  • Assist with the onboarding and training of new professional and student staff.
• Specialized Service to the Hub: 10%
  • Lead and execute projects in alignment with annual Coaching & Outreach team goals to further the Hub mission.
  • Contribute insights based on individual coaching session experiences regarding student growth and development in alignment with the Hub professional identity development model.
  • Identify and respond to student career development needs through innovative programming and student-centered solutions.
  • Assist in the oversight of undergraduate student interns during coaching events and engage interns in the Hub's model of professional development.
  • Contribute coaching perspectives to assist in the development and maintenance of ongoing Hub objectives for career coaching.
  • Regularly contribute to signature and All Hub Events and initiatives.
• Administration: 5%
  • Review and assess student feedback data to inform future Hub services and develop an individual yearly performance plan.
  • Maintain timely records of individual and group coaching interactions through both Hub online tracking systems. Use the Hub project management and CRM software for timely project tracking and communication.
  • Attend and actively contribute individual and group coaching insights during weekly coaching & outreach team meetings.
  • Provide feedback in the maintenance of individual and group coaching evaluation mechanisms and processes, as needed.

Requirements

• Master’s degree or equivalent experience in an academic or career coaching, advising, teaching, or counseling role.
• 1-3 years of experience in academic or career coaching, teaching, or counseling, and/or 1-3 years of experience working with historically underrepresented students in an educational or non-profit setting.
• Demonstrated commitment to student success and access.
• Student-centered approach to coaching and student programming.
• Experience using technology to organize, track, complete, and document projects.

Additional Information

The position requires occasional evening and weekend coaching appointments, workshops, and event delivery. Occasional on-campus or national travel is also possible.