HSIG Human Resource Assistant

About the role

Heartland Security Insurance Group (HSIG) is a diversified holding company specializing in insurance, risk management, and financial services. Through our family of subsidiary companies—including Hibbs-Hallmark & Company, Claims Administrative Services (CAS), and Contract Claims Services (CCS)—we provide comprehensive solutions that protect businesses, employees, and communities across the country. At HSIG, our culture is built on honesty, integrity, and teamwork. We’re a family business that values hard work — but never at the expense of our families. We believe in supporting one another, focusing on results (not politics), and creating an environment where every associate can thrive personally and professionally. Our team is entrepreneurial and forward-thinking, always looking for opportunities while remaining disciplined and committed to protecting the company’s long-term financial strength. We take pride in offering a comfortable, professional, and fun workplace — one that fosters collaboration, growth, and lasting success. At Heartland, we want every team member to feel valued, inspired, and confident in building a rewarding career and a prosperous future.

Responsibilities

• Provide daily administrative support and assistance to the Human Resources Department.
• Assist in the areas of operational and technical human resource duties including benefit administration; candidate searches; monthly reporting; filing personnel related documents.
• Learn and master candidate sourcing for all subsidiaries.
• Assist in recruiting efforts such as phone screening and coordinating pre-employment assessments.
• Verify hire date or termination date for employees.
• Complete verification of employment forms from various agencies.
• Perform customer service function by answering employee requests and questions.
• Assist with life cycle administrative process of an employee.
• Maintain the HRIS system, in addition to other systems.
• Serve as a technical point-of-contact for functional areas and assist with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities.
• Write, maintain and support a variety of reports.
• Assist with appreciation events for employees.
• Maintain employee service awards and bibles.
• Coordinate and maintain employee recognition programs.
• Assist the HR department with organization and electronic filing.
• Process HR mail.
• Assist in creating PowerPoint presentations.
• Maintain company organization charts.
• Maintain electronic badge system.
• Maintain company intranet.
• Arrange for distribution of materials from benefit carriers, assist with communicating changes to employees.
• Maintain employee benefit brochures and Summary Plan Descriptions.
• Coordinate and communicate benefit initiatives.
• Learn and maintain employee onboarding process.
• Learn and maintain benefits reconciliation process.
• Learn and maintain benefits communication to employees.
• Learn all roles within the organization.
• Attend recruiting events.
• Perform other duties as assigned.

Qualifications

College degree in Human Resources Development or Human Resources Management, Business Administration, Business Management, Psychology or other applicable degree. 1-2 years’ experience in an administrative role, preferably in HR.

Skills

• Intermediate to