HS Supervisor – Aging & Nutrition (HHS)

About the role

This position ensures Older Americans Act programs—including Aging Services, Congregate Dining Program, Home-Delivered Meals, Health Promotion Services—and state reporting are administered according to state and federal statutes. Responsibilities include solving daily operational issues, assigning and supervising work, developing policies and procedures, and meeting state quality-control mandates.

Responsibilities

• Provide oversight of senior dining, family caregiver support, supportive home care, Alzheimer family caregiver support, respite care, case management, and health promotion programs for older adults.
• Direct staff engaged in aging services, clerical, nutrition site/home-delivered meals, and health promotion programming; establish performance standards and methods of operation.
• Receive and administer funds in compliance with federal and state laws or regulations.
• Prepare, present, and monitor the annual budget for Aging Services and Nutrition programs; review and approve expenditures within budget constraints.
• Coordinate and administer contract provisions for in-home service vendors, food vendors, supplies, facilities, and related services in conjunction with department and county procurement processes.
• Lead preparation, presentation, approval, facilitation, and compliance of the three-year County Aging Plan.
• Search, apply for, oversee, and direct grant writing for new program initiatives.
• Serve as liaison to the ADRC Governing Board, Bureau of Aging and Disability Resources, department councils, and community councils.
• Collaborate with community agencies to ensure adequate access to services that meet consumer needs.
• Troubleshoot local data-entry computer issues (as assigned by WI DHS) and coordinate state system updates and improvements.
• Coordinate the Aging and Nutrition Services unit data reporting system and ensure accurate data submission to the State.
• Coordinate the monthly Aging & Disability Resource Center newsletter and distribute accordingly.
• Answer questions and resolve policy and case system issues for line staff; may involve interpreting and applying complicated policies with the State.
• Research, track, and analyze aging, nutrition, and health promotion program data to provide information to management, the county board, and other interested parties.
• Implement new state and federal programs and policies by educating and training staff.
• Provide direction to staff conducting Home Delivered Meal participant assessments and reassessments and ensure compliance.
• Track and monitor client data related to all aging program participants and nutrition site activity to ensure budget compliance.
• Compile, organize, and prepare statistical data for monthly, quarterly, and annual reports.
• Coordinate and facilitate Nutrition Program Advisory Council (NPAC) meetings and meetings with meal delivery and other service providers.
• Coordinate review of sanitation policies, procedures, and menus with a registered dietitian or nutritionist.
• Coordinate the development and provision of educational and supportive services at meal sites; identify issues and implement remedial measures.
• Keep abreast of state and federal programs and policies, communicating updates to staff and ensuring compliance with mandates.
• Maintain program certifications and ensure compliance with financial, federal, and state audits.
• Complete quarterly program audits and submit reports to the ADRC Manager.
• Assist with recruitment and training of volunteers for nutrition and prevention programs.
• Perform nutrition site coordinator and delivery driver duties when required; provide backup coverage to department email.
• Contribute to and participate in the agency’s strategic plan and long-term goals.
• Demonstrate a commitment to county safety and risk management efforts.

Supervision

This position directly supervises a full-time Nutrition Coordinator, Aging Services Case Manager, Administrative Assistant, part-time Nutrition Site Workers, and part-time delivery drivers. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.

Requirements

• Bachelor’s degree or equivalent preparation in a human services-related field.
• Two or more years of prior experience in a human services-related field.
• Proven experience with food service principles, sanitation, and hygiene.
• Two or more years of supervisory experience.
• Ability to perform basic arithmetic (add, subtract, multiply, divide) and compute rates, ratios, and percentages; ability to interpret bar graphs.
• Knowledge of Trauma Informed Care and Health Equity principles.

Certificates, Licenses, Registrations

• Valid driver’s license with proof of minimum auto liability insurance coverage.
• Food Service Sanitation Certificate (required within the first three months of hire).
• Licensed dietitian (LD) or registered dietitian nutritionist (RDN) preferred.

Pay

$37.04 – $48.98 per hour.

Schedule

Full-time; Monday–Friday, 8:00 am–4:30 pm, 8-hour shifts, 10 shifts per pay period, 1.00 FTE.