HRIS Coordinator (UKG Pro / Workforce Management)

Maintain, support, and optimize the Human Resources Information System (HRIS) UKG Pro

• Ensure accuracy, security, and integrity of employee data.
• Serve as the main contact for HRIS users by providing technical support, training, and troubleshooting.

Requirements

• High school diploma or equivalent required.
• Associate's Degree in HR, Business Administration, Information Systems, or related field preferred.
• 1–3 years of HRIS, HR operations, or related experience.
• Hands-on experience with HRIS platforms (UKG, Workforce Management, or similar).
• Strong skills in Microsoft Excel and HR reporting tools.
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong attention to detail and commitment to data accuracy.
• Able to handle multiple priorities and meet deadlines.
• Strong communication and teamwork skills.
• Customer service focus with the ability to maintain confidentiality.
• Technical knowledge of HR systems and databases.
• Adaptable, quick learner, and process improvement mindset.

Responsibilities

• Maintain and update employee data in UKG Pro and Workforce Management (WFM).
• Serve as the primary contact for HRIS-related issues and escalate as needed.
• Manage historical edits in WFM.
• Monitor internal Payroll email inbox and triage HRIS-related issues with the Payroll team.
• Conduct regular audits of HRIS data to ensure accuracy and compliance.
• Support HR, Payroll, and Benefits teams with data processing, audits, and reconciliations.
• Provide support for core HR processes, including onboarding, benefits enrollment, performance management, and payroll integration.
• Monitor system performance and recommend improvements for efficiency and automation.
• Manage HRIS security roles and permissions to ensure proper access controls.
• Train and guide end-users on HRIS functionality and best practices.
• Collaborate with HR, IT, and Payroll teams on system upgrades, enhancements, and configuration changes.
• Identify and recommend process improvements to optimize HRIS usage.
• Participate in HR technology projects, including testing, documentation, and user acceptance.