HRIS Administrator

About the role

Capstone is a leading North American supply chain solutions partner with 600+ operating locations and 18,000+ associates. We offer capabilities in freight management, warehouse and distribution center support, last mile delivery, supply chain analytics and optimization, and more. We help our partners reduce warehousing and transportation costs and mitigate risks.

This non-exempt HRIS Administrator position is for an execution and customer service-minded team player with hands-on troubleshooting and customer support experience in SaaS HCM systems, including core HR, ATS, and Payroll.

Responsibilities

• Work closely with internal technical teams, HR, Payroll, and third-party services to provide timely technical support, troubleshooting, and guidance to all HRIS/HCM system users.
• Provide support for data/system errors, HR/HRIS standard operating procedures, and security account creation and maintenance.
• Ensure data integrity.
• Perform additional accountabilities as required.

Skills

• Thorough understanding of web-based HRIS/HCM system functions and processes.
• Strong customer service skills.
• Strong understanding of Human Resource standards and practices.
• Excellent verbal and written communication skills.
• Excellent technical support skills.
• Excellent organizational skills and attention to detail.
• Creativity, resourcefulness, and insight.
• Adaptable to change.
• Self-confident, motivated, and deadline-driven.
• Ability to work independently and as part of a cross-functional team.

Qualifications

• 2+ years of experience with one or more web-based HRIS/HCM systems (ADP preferred).
• Moderate Excel skills.
• Bilingual (Spanish) preferred.