HR Technology Portfolio Operations Manager

Core Responsibilities

Support the operating rhythm for project delivery across the HR Technology portfolio.

Help clarify how work moves from intake through prioritization, execution, reporting, and closure.

Maintain practical templates, reporting expectations, and coordination practices that improve consistency.

Promote consistent delivery practices across Digital Leader portfolios without serving as the enterprise PMO owner.

Cross-Functional Coordination

Identify enterprise connection points, dependencies, risks, and decision needs across cross-functional projects.

Cook up project updates and materials for clarity, consistency, and readiness for leadership discussion.

Flag gaps, inconsistent reporting, or unclear ownership so issues can be addressed by the appropriate leaders.

Escalate repeated reporting or coordination breakdowns to portfolio leadership when they create delivery risk.

Portfolio Visibility & Capacity Planning

Maintain a reliable HR Technology portfolio view of active work, including status, risks, dependencies, priorities, and capacity.

Ensure leadership has accurate, timely, and decision-ready portfolio insights at all times.

Encourage consistency in how project health, risks, decisions, and progress are communicated across HR Technology.

Digital Leadership Support & Technology Financial Governance

Support technology governance activities, including visibility into technology spend, RFP activity, costing models, and budget submissions.

Help maintain technology cost models that support planning, prioritization, and leadership decision-making.

Coordinate inputs needed for technology budget planning, spend approval, and portfolio-level financial reporting.

Ensure technology-related decisions are supported by clear documentation, consistent governance, and appropriate stakeholder engagement.

Portfolio Systems & Tooling Support

Support the portfolio management ecosystem used for project delivery and reporting.

Clarify how portfolio tools should be used to support consistent reporting, visibility, and coordination.

Partner with technology teams to improve reporting automation, workflow efficiency, and portfolio data quality.

Ensure project managers consistently use the designated tools for status reporting, project tracking, risk management, and portfolio visibility rather than relying on fragmented or informal reporting methods.

Project Management Consistency

Help improve project management consistency across HR Technology through guidance, shared practices, and practical support.

Provide practical guidance on executive communication, project planning, stakeholder management, and delivery quality.

Identify recurring execution challenges and improve the operating model to address systemic issues rather than isolated problems.

Facilitate consistent ways of working across project managers in partnership with Digital Leaders.

Executive Communication

Support standards for executive-ready communications across HR Technology projects.

Ensure project updates, portfolio reporting, and governance materials are concise, structured, and decision-oriented.

Improve leadership confidence through clear, consistent, and actionable reporting.

Qualifications

Experience supporting project, program, or portfolio operations in a complex environment.

Strong ability to coordinate across teams, identify dependencies, and create visibility into risks, decisions, and priorities.

Experience supporting intake, prioritization, capacity planning, reporting, or portfolio review processes.

Ability to influence and drive consistency without direct authority over all stakeholders.

Strong written communication, facilitation, organization, and executive reporting skills.