HR Operations Manager

Location: Hybrid (2‑3 days, Sprezzatura HQ, Client Site) – Onsite (Arlington, VA). U.S. Citizen or Permanent Resident required.

About the role

The HR Operations Manager will oversee and optimize the company’s core human resources processes, ensuring efficient, compliant, and employee‑focused operations. This role manages benefits administration, maintains and enhances the HRIS system, develops and updates HR policies and procedures, and ensures smooth onboarding and offboarding experiences. The manager also leads HR data reporting and analytics, provides actionable insights, and maintains compliance with all applicable employment laws and regulations. Acting as a strategic partner to leadership and a trusted resource for employees, this role plays a critical part in fostering a positive, well‑managed, and legally compliant workplace.

Responsibilities

• Overall management of department responsibilities while providing leadership and guidance for direct reports.
• Administer and manage employee benefit programs, including health, dental, vision, retirement, and wellness initiatives.
• Serve as primary point of contact for benefit‑related escalations and resolve issues promptly.
• Coordinate annual open enrollment and vendor relationships.
• Maintain and update the HRIS to ensure data accuracy and compliance.
• Implement system enhancements, integrations, and process automation to improve efficiency.
• Generate and analyze HR metrics and reports for leadership decision‑making.
• Develop, update, and communicate HR policies, procedures, and the employee handbook in compliance with local, state, and federal laws.
• Provide guidance to managers and employees on policy interpretation and application.
• Oversee new‑hire onboarding to ensure a seamless experience and full legal compliance.
• Manage employee off‑boarding, including exit interviews and final communications.
• Prepare and maintain HR reports, including compliance reporting and required filings.
• Monitor changes in employment laws and regulations to ensure company compliance.
• Identify opportunities to automate and streamline workflows to improve employee experience.
• Partner with leadership to design and implement operational best practices.
• Execute ad‑hoc projects as needed.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration or a related field.
• 8+ years of progressive HR experience, including work in a government contracting environment.
• At least 3 years of experience in a managerial HR role.
• Strong knowledge of employment law and compliance requirements.
• Experience with HRIS implementation, system maintenance, and compliance best practices (ADP experience preferred).
• Experience in benefits administration and management.
• Excellent organizational and time‑management skills.

Preferred qualifications

• SHRM‑CP or SHRM‑SCP, or PHR or SPHR, or CEBS certification.

Pay

The base salary range for this position is $120,000 to $140,000 annually, depending on geographic work location, relevant experience, skills, education, internal equity, security clearance, and contract requirements.

Schedule

Standard business hours are Monday through Friday, 9 AM – 5 PM EST. Occasional extended or weekend hours may be required based on operational needs. Travel may be required from time to time for meetings and industry events.

Benefits

• Medical, dental, and vision coverage.
• Health Savings Account (when enrolled in eligible plan) with company contribution.
• Company‑paid life, accidental death, short‑term and long‑term disability insurance.
• Voluntary accident, hospital indemnity, and critical care insurance.
• Voluntary medical and dependent‑care flexible spending accounts.
• Accrued paid time off and company‑paid holidays.
• 401(k) retirement plan with company match.

Work authorization: Sprezzatura participates in E‑Verify and will provide the federal government with your I‑9 information to confirm that you are authorized to work in the U.S.