HR Systems Coordinator

Join Millennium Print Group (MPG), a proud subsidiary of The Pokémon Company International, where we lead the world in manufacturing trading card games and collectibles. Based in North Carolina’s Research Triangle Park and Piedmont Triad regions, we specialize in high-quality trading and collectible cards, driving innovation in a fast-growing industry. Since 2014, our team has built a world-class operation known for exceptional quality, customer focus, and market agility. Our rapid growth—nearly tripling in size since 2019—reflects our commitment to excellence and forward-thinking culture.

About the role

The HR Systems Coordinator supports the day-to-day administration, maintenance, and optimization of MPG's Workday Human Capital Management (HCM) platform. In this role, you’ll partner with HR, business leaders, and employees to ensure data accuracy, support system functionality, maintain documentation, and provide first-level Workday support. Ideal for someone who enjoys technology, problem-solving, process improvement, and enhancing the employee experience.

Responsibilities

• Support daily administration and maintenance of the Workday HCM system.
• Assist with employee transactions, organizational updates, and data corrections.
• Provide first-level support to employees, managers, and HR team members regarding Workday functionality.
• Troubleshoot system issues and escalate complex cases as needed.
• Conduct data audits to ensure data integrity and system accuracy.
• Create and maintain reports and support business reporting needs.
• Assist with data imports, exports, and EIB processing activities.
• Support testing efforts for Workday updates, enhancements, and new features.
• Create and maintain process documentation, training materials, and user guides.
• Deliver Workday training sessions and support system adoption efforts.
• Document workflows, procedures, and configuration changes.
• Support administration of additional HR technologies and systems as required.
• Participate in continuous improvement initiatives that enhance operational efficiency and user experience.

Requirements

• Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field, or equivalent relevant experience.
• Minimum of 2 years of experience supporting HR systems, business systems, or HR operations.
• Familiarity with Workday is required; experience with Workday administration, configuration, or support is preferred.
• Knowledge of HR processes and employee data management.

Skills

• Strong Microsoft Excel and Microsoft Office skills.
• Excellent attention to detail and data accuracy.
• Strong customer service and interpersonal skills.
• Ability to troubleshoot technical issues and identify practical solutions.
• Strong organizational and analytical abilities.
• Ability to manage multiple priorities and deadlines.
• Strong verbal and written communication skills.
• Ability to handle confidential information professionally and discreetly.

Benefits

• Competitive compensation with an annual incentive bonus plan.
• 100% employer-paid medical, dental base plan, vision, life/AD&D, and short-term and long-term disability; subsidized premiums for employee dependents.
• 401(k) Plan with up to a 6% (dollar-for-dollar) employer match.
• Health Savings/Flexible Spending Account options.
• Paid time off, including 10 company-paid holidays, plus 1 floating holiday.
• Employee Assistance Program.
• Comprehensive relocation package available for qualified candidates.
• Career development opportunities and wellness programs.

Schedule

Full-Time | Onsite/Hybrid (as applicable)