HR Support Operations
Location: NYC - 1211 6th Avenue (Hybrid: 3 days a week in office)
Pay Range: $20 - $33 an hour
About News Corp
News Corp is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content to consumers throughout the world. The Company comprises leading businesses across a range of media, including: news and information services, subscription video services in Australia, book publishing, and digital real estate services, distributed under brands such as The Wall Street Journal, Dow Jones, The Australian, HarperCollins Publishers, realestate.com.au, and realtor.com. Our commitment to premium content makes our media properties premier destinations for news, information, and entertainment. The company distributes its content and services across traditional print, television, and digital platforms, including websites, mobile applications, social media, and e-book devices.
Responsibilities
- Global Stakeholder Management: Provide cross-business unit, global coverage for six business units across six countries.
- Employee Lifecycle Orchestration: Act as the single point of contact to coordinate and manage end-to-end employee lifecycle events—from onboarding to offboarding—with a focus on a positive employee experience.
- HR Tech & Vendor Integration: Navigate and manage workflows within a diverse global tech stack (including Workday and ServiceNow) while collaborating with specialist vendors such as Tax Advisory, Background Checking, local Benefits, Immigration, and others.
- Policy Guidance & Support: Resolve HR-related queries and provide expert guidance to workers on company policies, system transactions, and the promotion of self-service tools to improve efficiency.
- Global Mobility Administration: Provide oversight and end-to-end administration of global mobility cases, ensuring seamless cross-business unit and vendor collaboration.
- Data Integrity & Compliance: Follow established processes to ensure data accuracy and perform regular audits to meet strict internal, external, and regulatory compliance requirements.
- Audit Execution: Facilitate internal and external audit cycles by providing requested reports, conducting sample testing, and delivering evidence to validate process compliance.
- SLA & Performance Excellence: Manage individual workload to deliver high-quality results in line with predetermined Service Level Agreements (SLAs).
- System & Process Optimization: Partner with the HR Systems and Solutions Team to identify issues and recommend enhancements that improve the effectiveness and efficiency of the overall HR function.
- Documentation & Workflow: Maintain clear documentation for system workflows and lifecycle events to ensure consistency and audit readiness across the organization.
Qualifications
- Thorough understanding of different roles and responsibilities within the HR function
- Ability to multi-task in a fast-paced environment
- Strong attention to detail to deliver impeccable accuracy and quality
- Strong analytical skills
- Ability to manage ambiguity
- Ability to critically think and continuously improve
- Commercially focused and customer-driven
- Detail-oriented with excellent interpersonal communication skills (verbal and written)
- Excellent customer service skills, including active listening and translating client needs
- Time management skills and ability to stay organized
- Ability to prioritize and discern when to properly escalate and seek feedback
- Experience working with contemporary HR Technology platforms is preferred (e.g., Workday, ServiceNow)
- Bachelor’s Degree or equivalent work experience in a related field
Benefits
We offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.