Operations/HR Support Coordinator

About Us

Applegreen USA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Our Core Values

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion and performance.
• We seek opportunities and embrace change.

Benefits

• Flexible Schedules
• Medical/Dental/Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

Responsibilities

The Operations Support Coordinator is crucial to the efficient operations of the travel plazas. This position supports the Plaza Director by providing a variety of administrative services, focusing on recruitment, new hire processes, clerical accounting, and resolving general questions. Additionally, this role serves in an operations capacity as needed.

• Provides administrative support for recruiting activities and initiatives, including posting job openings, attending career fairs, coordinating interviews, and administering pre-employment screenings.
• Coordinates and assists with the new hire process, ensuring new hires complete on-boarding paperwork, submitting and processing paperwork, coordinating orientation, and supporting training efforts.
• Interacts with associates in a professional and pleasant manner to answer and resolve administrative questions, escalating as needed, and distributing work-related documents and information.
• Performs general administrative functions, including generating reports, completing logs and checklists, processing forms and worksheets, and maintaining data and documents.
• Performs clerical accounting functions such as creating receiving sheets, tracking invoices, inputting invoice documents, and accounts payable.
• Supports Cash Control Processes.
• Assists with planning and executing associate engagement activities.

Requirements

• High school diploma or equivalent required.
• Knowledge of word processing, spreadsheet, and database software.
• Ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.

Physical Requirements

• Ability to traverse all parts of the plaza.
• Prolonged periods sitting at a desk and working on a computer.
• Frequent standing for long periods of time.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.