HR Solutions Supervisor - Oracle HCM

About the role

The HR Solutions Supervisor is responsible for the support and growth of solutions within the Oracle HCM suite. This role focuses on maximizing the value of HR technology solutions by maintaining a quality environment, managing complex business processes, and partnering with external vendors and Information Technology to enhance or deploy new capabilities. The supervisor will collaborate with HR Centers of Excellence (COEs) to apply industry best practices to product configurations, consult on system capabilities, and translate HR business requirements into technology solutions.

Additional responsibilities include managing second-tier support for end users, change management for business processes, and researching industry trends. This individual must thrive in a fast-paced, changing environment, manage shifting priorities, and work independently with minimal supervision while meeting project deadlines.

Responsibilities

• Partner and collaborate with COEs to understand business processes and identify opportunities to drive efficiencies through technology solutions, including identifying business requirements, designing processes, testing, and maintaining quality HR solutions.
• Design, develop, and implement core HCM solutions, including Time & Labor, Absence Management, Payroll, integrations, and Oracle’s platform as a service.
• Contribute to process improvement efforts such as issue tracking, resolution, knowledge management, and collaboration using MS Teams and SharePoint.
• Triage, troubleshoot, and resolve service desk incidents.
• Partner closely with Human Resources and Information Technology to creatively advance capabilities and solve business needs.
• Review and remediate core HCM-related enhancements and impacts provided with patches and quarterly releases.
• Consult on solution capabilities, support end-user needs, and manage complex business processes.
• Manage vendor relationships and influence future product direction through user group participation.
• Leverage user analytics to drive decisions on system changes and increased training efforts.
• Manage multiple small projects and initiatives.

Requirements

• Understanding of Oracle HCM Cloud best practices and 5+ years of experience supporting HCM applications.
• Direct knowledge of various Oracle HCM modules (e.g., Oracle HCM, Payroll, Absence, Time and Labor).
• Strong understanding of HR business processes.
• Demonstrated ability to deliver innovative solutions in support of HR.
• Experience with HR data quality and governance.
• Experience managing a team.
• Demonstrated project management skills.
• Knowledge of HCM Extracts, HDL Loading, and Data Modeling/Reporting (a plus).
• Advanced experience with SQL and Excel to support data analysis and manipulation.
• Proven written and verbal communication skills; comfortable presenting.

Qualifications

• Minimum 5 years of background in Human Resources with demonstrated knowledge of HR functions.
• Strong leadership skills with management experience.
• Excellent written and verbal communication skills, with the ability to translate data management concepts into daily business processes.
• Excellent facilitation skills, with the ability to bring people together to eliminate barriers and reach solutions.
• Ability to establish relationships and influence decisions.
• Self-motivated, delivery-oriented individual with a demonstrated track record of successfully managing multiple projects on time.
• Strong organization, time, and project management skills.
• Creative and strategic thinker; solutions-oriented leader with superior relationship and interpersonal skills.
• Demonstrated consulting skills, initiative to influence change, and proactive thinking.
• Ability to work under pressure and meet strict deadlines on a regular basis.
• Ability to understand and react quickly to changing priorities.
• Strong analytical and problem-solving skills.
• Critical thinking skills.

About the company

Southern Company (NYSE: SO) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. The company’s mission is to provide clean, safe, reliable, and affordable energy with excellent service. Southern Company operates electric companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network, and telecommunications services.

Through an industry-leading commitment to innovation, resilience, and sustainability, Southern Company is advancing its goal of net-zero greenhouse gas emissions by 2050. The company’s uncompromising values ensure it puts the needs of those it serves at the center of everything it does, driving sustained success and earning recognition for its corporate culture.

Benefits

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy. This includes a competitive base salary, annual incentive awards for eligible employees, and health, welfare, and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program.

A summary of the benefits offered for this position can be found here.

Full-time schedule.