HR Shared Services Specialist

Skills

• Excellent communication skills
• Proficiency in HR software
• Ability to manage multiple tasks simultaneously

Qualifications

• Associate degree in business or a related field
• 2+ years of experience working in HR operations
• Experience handling and processing confidential information
• Prior Workday experience

Responsibilities

• Serves as the first point-of-contact for high volume inquiries related to human resources programs and policies.
• Processes system transactions, including onboarding, employment verifications, transfers, promotions, terminations, and data changes.
• Ensures employee support tickets are addressed and resolved in a timely manner.
• Reviews and updates HR standard operating procedures.
• Completes recurring system administrator tasks, such as reviewing data audits, generating reports, correcting transactions, and resetting passwords.
• Escalates more complex issues and inquiries to functional HR teams as needed.
• Assists employees and managers with system self-service functions.
• Supports new hire and annual benefit enrollment meetings and other benefit-related tasks.

Benefits

At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.

Pay

$21.75 - $25.10 per hour, based on experience