HR & People Operations Manager

Human Resources Operations & Employee Support

• Serve as the primary day-to-day HR resource for employees and supervisors across the organization.
• Manage attendance administration including employee call-outs, missed punches, attendance tracking, and return-to-work follow-up communication.
• Conduct employee follow-up regarding extended absences and coordinate communication after multiple missed workdays.
• Oversee employee onboarding activities including orientation, new hire paperwork, training coordination, locker assignments, uniforms, and employee setup.
• Manage employee lifecycle processes including position changes, compensation change requests, employee separations, and employment verifications.
• Administer employee benefits and support employees with benefit-related questions and requests.
• Respond to employee questions, concerns, and requests in a timely, professional, and confidential manner.
• Maintain accurate and confidential employee records, HR documentation, and personnel files.
• Support employee engagement, communication, recognition, and workplace culture initiatives.

Employee Relations, Organizational Development & Change Leadership

• Partner with leadership and supervisors to support employee performance, accountability, communication, and workforce development.
• Help guide the organization through operational and cultural changes that improve consistency, execution, and employee engagement.
• Manage employee relations matters professionally, fairly, and consistently while reinforcing company policies and expectations.
• Support performance review processes and assist supervisors with employee coaching, documentation, and development conversations.
• Help identify opportunities to improve organizational effectiveness, communication, training, and workforce performance.
• Promote a positive workplace culture focused on accountability, teamwork, professionalism, and continuous improvement.
• Maintain and update job descriptions, HR procedures, and employee handbook policies to align with company needs and operational changes.

Safety, Compliance & Workforce Programs

• Support company safety initiatives and help reinforce a strong culture of workplace safety and accountability.
• Maintain OSHA logs and assist with safety-related documentation, reporting, and compliance activities.
• Coordinate hearing tests and support required employee health and safety programs.
• Administer workers’ compensation processes including claim coordination, communication, and return-to-work support.
• Manage Disability Benefits Law (DBL) and Paid Family Leave (PFL) administration and documentation.
• Support affirmative action program administration and related compliance requirements.
• Affirmative action program administration and related compliance requirements.
• Assist with training coordination, tracking, and documentation to support compliance and workforce development initiatives.
• Help ensure compliance with company policies and applicable federal, state, and local employment regulations.

Recruitment, Onboarding & Workforce Development

• Lead recruiting and hiring support activities including job postings, interview coordination, candidate communication, and pre-employment processes.
• Support hiring managers in identifying staffing needs and improving hiring processes.
• Lead onboarding and employee integration efforts to ensure new employees are welcomed, informed, and prepared for success.
• Help develop and improve workforce development, employee retention, and employee engagement initiatives.
• Support training and continuous improvement efforts that strengthen workforce capabilities and operational performance.

Required Skills/Abilities

• 5–7 years of Human Resources, People Operations, or employee relations experience in a manufacturing or fast-paced operational environment preferred.
• Strong understanding of employee relations, attendance management, workforce compliance, benefits administration, and HR operational processes.
• Excellent communication and interpersonal skills with the ability to build strong working relationships across all levels of the organization.
• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines simultaneously.
• Ability to handle sensitive and confidential information with professionalism and discretion.
• Comfortable addressing employee concerns directly, professionally, and consistently.
• Ability to support organizational change and drive continuous improvement initiatives.
• Strong proficiency in Microsoft Office Suite, particularly Excel and Word.
• Self-motivated, dependable, and capable of working independently while collaborating effectively with leadership and employees.

Education and Experience

• High school diploma or equivalent required.
• Bachelor’s degree in Human Resources, Business Administration, or related field preferred.
• HR certification (SHRM-CP, PHR, or equivalent) is a plus but not required.