HR Payroll and Benefits Specialist

About the role

First Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as a Human Resources Payroll and Benefits Specialist. If you are passionate about serving our Arkansas communities and want to be part of a dynamic, service-driven team, we encourage you to apply!

Responsibilities

• Aid in the preparation and processing of payroll in coordination with the Payroll Manager.
• Review timecards and payroll data for accuracy and completeness.
• Enter and update employee payroll data, including new hires, terminations, and employee changes.
• Help reconcile payroll reports, identify discrepancies, and process adjustments.
• Respond to routine employee questions regarding pay, deductions, and payroll timelines; escalate complex issues as needed.
• Maintain accurate payroll records and documentation in accordance with company policies.
• Administer employee benefit programs by processing enrollments, terminations, status changes, qualifying life events, disclosures, and leave-related benefits while ensuring employee eligibility and regulatory compliance.
• Serve as a primary resource for employees by educating and assisting with benefit plans, claims, Open Enrollment, leave programs, accommodations, and available company resources.
• Cook up annual Open Enrollment activities, including employee communications, presentations, enrollment assistance, and vendor collaboration.
• Maintain accurate benefit records and documentation, ensuring timely collection of required forms, compliance notices, and related reporting.
• Manage vendor relationships and benefit plan administration by verifying and reconciling insurance billing, administrative fees, payroll deductions, and providing backup support for STD, LTD, FMLA, ADA, and COBRA processes.
• Serve as a point of contact for HR phone calls, email inquiries, and visitor interactions.
• Support recruiting efforts and assist with new hire onboarding, including presenting policies, procedures, and benefits information in person and via Microsoft Teams.
• Protect all customer information and bank operations through strict confidentiality.
• Operate computer software and equipment, telephone, scanner, and copier, and develop proficiency with internal banking systems.
• Maintain a valid driver's license, reliable transportation, punctual attendance, and the ability to work on-site with occasional extended hours when necessary.
• Perform additional duties as assigned by management.

Qualifications

• A High School Diploma or GED is required.
• A Bachelor's degree in Business, Accounting, English, Communications, Human Resources, or a related field is preferred.
• One to three years of experience in payroll, HR, benefit administration, or related experience is preferred.
• Proficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is required.
• A commitment to demonstrating First Security's Core 5 values with customers and coworkers.