HR Operations Specialist

Key Responsibilities

• Support the annual compliance course cycle, tracking completion and escalating gaps as needed.
• Ensure new employees complete required compliance courses and follow up weekly on outstanding assignments.
• Ensure branch and office locations have current employment law posters, ordering and distributing updates as required.
• Support the integrity of HR compliance programs through regular auditing and reporting activities.
• Audit and reconcile benefits-related general ledger accounts on a monthly and quarterly basis.
• Reconcile payroll funding accounts and identify variances.
• Partner with benefits and payroll teams to research and resolve discrepancies.
• Correct employee organizational information in Oracle, including job codes, FLSA classifications, seniority dates, and related data.
• Respond to requests for employee file documents in a timely manner.
• Ensure data accuracy and integrity across HR systems.
• Support the creation, validation, and distribution of weekly and monthly HR reports.
• Gather, organize, and validate data to ensure reports are accurate and delivered on schedule.
• Maintain and update HR intranet pages in SharePoint.
• Provide backup support for the HR Operations Coordinator.

Requirements

• High school diploma required; Associate's degree preferred.
• 5+ years of progressive administrative experience, preferably in HR operations or HR shared services.
• Experience working in an HR Shared Service environment highly preferred.

Skills and Knowledge

• Experience with account reconciliation, bookkeeping, or payroll/benefits reconciliation highly preferred.
• Proficient in Microsoft Office Suite (Outlook, Excel, and PowerPoint) and Oracle HR systems or similar HRIS platforms.
• Ability to develop strong working relationships and maintain confidentiality with sensitive employee information.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Effective verbal and written communication skills.
• Ability to manage high-volume, detail-oriented tasks.
• Effective problem-solving skills with a strong sense of urgency.
• Follow-up, follow-through, and timely resolution skills.

Benefits

Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

Pay

Hiring Range: $27.30 - $37.28

Schedule

This is a hybrid position working 2-3 days in the Brockton, MA office. Travel to Wakefield, MA 2-3 days a month may be required.