HR Operations Manager

About the Role

The HR Operations Manager leads the delivery of employee lifecycle processes, HR programs, and benefits administration. This role ensures employees and leaders receive consistent, timely, and accurate support throughout the employee lifecycle.

Responsibilities

• Lead and oversee core employee lifecycle operations, including new-hire orientation, onboarding, 30/90-day check-ins, relocations, employee changes, and offboarding coordination.
• Ensure employee files, records, approvals, and supporting documentation are accurate, complete, compliant, and maintained in accordance with established lifecycle processes and retention requirements.
• Manage employee benefits administration, open enrollment, FMLA, COBRA, wellness initiatives, and related employee support processes in partnership with internal stakeholders and external vendors.
• Own HR policy and procedure administration, including ongoing review, interpretation, implementation, and communication of policy updates across the organization.
• Lead employee handbook administration, including annual reviews, updates, stakeholder alignment, approvals, communications, and employee acknowledgements.
• Serve as an escalation point for employee and leader questions related to benefits, leave, policies, systems, onboarding, and other HR operational matters.
• Develop and maintain employee communications, guides, FAQs, and self-service resources to improve clarity, consistency, and the employee experience.
• Coordinate enterprise surveys and special HR projects, including data preparation, communications, reporting logistics, project tracking, stakeholder coordination, and implementation support.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Five or more years of progressive HR operations, HR generalist, benefits, or employee services experience.
• Experience supporting onboarding, benefits, leaves, employee data, and HR transactions.
• Working knowledge of HR policies and applicable employment and benefits regulations.
• Experience with Workday or a comparable HRIS strongly preferred.
• Experience supporting manufacturing or multi-site employee populations preferred.
• Strong process-management, organizational, employee-service, and communication skills.
• Ability to manage multiple priorities while maintaining accuracy, confidentiality, and responsiveness.

Benefits

• Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
• Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
• Learning & Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.
• Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.

Pay

Hiring Range: $88,700.00 - $139,260.00 USD. Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.

Delta Faucet Company is a full-time position.