HR Operations Liaison

About the role

Join a mission-driven team at StudentNest, a company dedicated to providing quality educational support to help students achieve their full potential. We collaborate with educators, students, and communities to enhance academic achievement, confidence, and lifelong success.

Responsibilities

• Own and coordinate day-to-day HR operations and administrative workflows.
• Maintain employee records, HRIS data, personnel files, and employment documentation.
• Ensure HR processes are executed accurately, efficiently, and consistently across the organization.
• Maintain and improve HR systems, workflows, forms, reporting, and administrative processes.
• Care for employee communications, compliance tracking, and HR-related projects.
• Identify opportunities to improve efficiency, organization, and employee experience.
• Manage and administer the Applicant Tracking System (ATS).
• Coordinate recruitment activities including job postings, candidate communication, interview scheduling, and hiring logistics.
• Develop sourcing strategies and recruiting pipelines to attract qualified candidates.
• Partner with hiring managers to support efficient and successful hiring processes.
• Track recruiting metrics and maintain candidate workflow integrity.
• Coordinate all aspects of new hire onboarding.
• Ensure timely completion of pre-employment requirements, onboarding paperwork, and system access requests.
• Facilitate a welcoming and positive new hire experience.
• Support employee engagement, communication, and recognition initiatives.
• Serve as a responsive resource for employees and managers regarding HR-related questions and processes.
• Partner closely with SinglePoint Outsourcing on leave administration, accommodations, compliance matters, employee relations concerns, investigations, and employment law guidance.
• Cook up documentation, communications, and information flow between employees, managers, leadership, and SinglePoint.
• Support leaders by ensuring HR processes and employee-related activities are completed accurately and on time.

Requirements

• Minimum of 5 years of Human Resources, People Operations, HR Operations, HR Generalist, or related experience.
• Strong organizational skills and exceptional attention to detail.
• Experience managing multiple priorities and deadlines in a fast-paced environment.
• Strong customer service mindset and ability to build positive working relationships.
• Ability to maintain confidentiality and handle sensitive information professionally.
• Strong written and verbal communication skills.
• Demonstrated ability to take ownership of projects, processes, and outcomes.

Preferred Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Experience managing HR operations, onboarding, recruiting coordination, HRIS administration, employee records, and payroll/timekeeping support.
• Experience with Applicant Tracking Systems (ATS), HRIS platforms, and payroll systems.
• Experience supporting multi-site and/or multi-state operations.
• Experience partnering with outsourced HR providers, PEOs, or external HR consultants.
• SHRM-CP, PHR, aPHR, or similar HR certification.