HR Operations Intern

The world's biggest industries are broken. Let's fix it. We are a team of engineers, product designers, and customer champions applying the most transformative technology of our time — AI — to two of the world's largest and most overlooked industries: freight and B2B distribution. Our mission is to automate the manual, repetitive work that holds operations teams back and free them to focus on what actually moves the needle. We're looking for driven, curious people who thrive in fast-moving environments and want to make a real dent in the world. If you're excited about AI that can reason and act like a human, in some of the most complex industries on earth — come grow with us.

About The Role

Augment is building AI-powered tools for software engineers, and our People Operations team keeps the engine running behind the scenes. As our HR Operations Intern, you'll work directly alongside our HR Manager to support the day-to-day workflows that power our team: onboarding, benefits administration, compliance, and employee experience across our Chicago, San Francisco, and Toronto offices. This role is based in Chicago or the greater Midwest region. This is a hands-on role — you'll be working in real systems, supporting real processes, and getting a ground-level view of how a high-growth tech company runs its people function.

What You'll Do

• Onboarding & New Hire Support

• Help track new hire onboarding progress and flag anything that needs attention before a start date
• Coordinate equipment ordering and follow up on delivery status for incoming employees
• Monitor completion of required new hire training and send reminders as needed
• Track new hire survey responses and update internal records
• Support weekly preparation of new hire content for our company All-Hands meeting

• HR Administration & Compliance

• Assist with routine compliance audits, including work authorization document reviews
• Track and update employee data across HR systems to keep records accurate
• Research state-specific HR requirements as we hire in new locations
• Maintain internal HR documentation and process guides

• Benefits & Payroll Support

• Follow up with new hires who haven't completed benefits enrollment and connect them with resources
• Absorb monthly benefits invoice reconciliation — pulling headcount reports and cross-checking enrollments
• Absorb payroll-adjacent processes including preparing employee roster updates and census files
• Help process leave pay documentation under HR Manager guidance

• HRIS & Data Management

• Maintain and update employee records and internal HR trackers
• Help prepare weekly and monthly reports used for payroll, benefits, and compliance
• Keep internal HR documentation organized and current

What We're Looking For

• Based in Chicago or the Midwest

• Background or genuine interest in Human Resources, People Operations, or a related field — currently enrolled in a degree program, recently graduated, or career-switching welcome

• Highly organized with strong attention to detail — you notice when something's off and follow through to fix it

• Comfortable juggling multiple tasks and systems at once; quick to learn new tools

• Discreet and trustworthy — you'll handle confidential employee information and take that seriously

• Self-starter who can own recurring tasks independently and proactively flag issues

• Strong written communication skills

• Prior experience with HR systems, spreadsheets, or office administration is a plus but not required

What You'll Learn

• How an HR function operates end-to-end at a fast-growing tech company

• Payroll cycles, benefits administration, and multi-state compliance

• The full employee lifecycle: onboarding, leave management, performance processes, and offboarding

• How AI tools are being used to automate recurring HR workflows

• Working across US and Canadian employment contexts

Logistics

Location: Chicago, IL (hybrid preferred) or remote

Duration: 10–16 weeks, flexible based on academic schedule

Commitment: 20–40 hours per week

Compensation: Paid internship

About Augment

At Augment, we set out to create a fully autonomous AI platform that streamlines operations and reclaims the human element in logistics. Our founders recognized a pattern: talented professionals were stuck handling manual data entry, phone calls, and repetitive tasks, instead of focusing on high-impact problem-solving and strategic decision-making. That insight became our mission—to free logistics professionals from busywork so they can focus on what truly drives business growth. Augment isn’t just about efficiency; it’s about transforming an entire industry by empowering teams with AI-driven solutions that make logistics smarter, faster, and more adaptive. Join us on this journey!

Augment is an Equal Opportunity Employer and values diversity at our company. We consider all qualified applicants without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability, or any other legally protected status. Augment complies with federal, state, and local laws regarding equal employment opportunity and reasonable accommodation. If you need assistance or an accommodation during the application or interview process, please contact your recruiter. We also consider qualified applicants with arrest and conviction records in accordance with applicable federal, state and local fair-chance / ban-the-box laws (for example, but not limited to, the California Fair Chance Act). Our hiring process uses AI-powered tools to assist with screening and evaluating applications based on job-related criteria. All AI-assisted outputs are reviewed by human recruiters who make all decisions about which candidates advance in the process.