HR Operations & Employee Relations Consultant (HRC2)

About the role

The Office of the Insurance Commissioner (OIC) seeks a qualified individual for the HR Operations & Employee Relations Consultant (Human Resources Consultant 2) position. This role is within the Executive Division and is based out of our Tumwater Office.

Responsibilities

• Serve as a primary point of contact for employees, supervisors, and managers, providing consultation, guidance, and support on a wide range of human resources policies, procedures, and programs.
• Support employee relations activities by responding to inquiries, assisting with workplace concerns, and helping ensure consistent application of HR policies, collective bargaining agreements, and employment laws.
• Career: Make a daily difference in the lives of countless Washingtonians.
• Small agency, big opportunities: Gain a holistic understanding of our mission and build strong relationships with colleagues.
• Diversity, equity, and inclusion: OIC is committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment - by fostering the inclusion of people from all backgrounds, cultures, and attributes.
• Manage and maintain personnel records, HR transactions, and employee data within HR information systems, ensuring accuracy, confidentiality, and compliance with records retention requirements.
• Develop, maintain, and analyze HR tracking systems, reports, and workforce data to support decision-making, operational planning, and agency compliance needs.
• Provide administrative and operational support for employee performance management processes, including probationary and trial service reviews, performance development plans, and annual review activities.
• Aid in employee recognition programs and workplace safety initiatives, supporting agency-wide recognition events that celebrate employee contributions and service milestones.
• Assist with workplace safety and leave-related administrative processes, including maintaining confidential records and supporting reporting requirements.
• Contribute to HR projects, process improvements, and operational initiatives that enhance efficiency, strengthen service delivery, and support the agency's strategic goals.
• Collaborate with HR team members, agency leadership, and external partners to ensure effective delivery of human resource services across the organization.

Qualifications

• Five (5) years or more of progressively responsible, professional experience* in Human Resources** or related field.
• Intermediate level in Microsoft Outlook, Word, and Excel.
• Proof of degree may be required prior to employment. If a degree was awarded outside of the United States, candidates must provide a credential evaluation report.
• Professional human resources experience means working full-time as a human resource professional performing HR functions (e.g. classification & compensation, employee relations, training & development, recruitment & staffing, onboarding & orientation, performance management).

Benefits & Perks

• Comprehensive benefits package: Health, dental, vision, retirement, paid leave (vacation, sick, etc.) and much more!
• Supportive work environment: We value diversity, professional growth, and collaborative atmosphere.
• Wellness programs: Invest in your well-being with on-site resources and initiatives.
• Work-life balance: Flexible schedules with telework opportunities.
• Public service fulfillment: Contribute to a cause that matters and feel the satisfaction of serving the public good.
• Training & Development: Continuously learn and grow with tuition reimbursement, Public Service Loan Forgiveness, and other programs.
• Free parking (Tumwater) & Public transportation pass (Thurston County): Save on commuting costs.
• And more! Explore our website for additional benefits: https://www.insurance.wa.gov.

Contact Us

To inquire about this position and its full duties, please contact us at recruitment@oic.wa.gov and add the requisition number (e.g., 2026-05489) and the job name to the subject line of your email.