HR Operations Coordinator - Contract (Oracle experience required)

About the role

Our growing partner is seeking a detail-oriented HR Operations Coordinator to support the Human Resources department and provide high-quality service to employees. This role serves as a first point of contact for HR inquiries and provides support across multiple HR functions, including benefits, policies, learning, talent, compensation, and onboarding. This is an excellent opportunity for someone with administrative, HR, or customer service experience who is interested in growing their career in Human Resources. The position is based in Birmingham, AL and offers $22.00 - $23 per hour.

Responsibilities

• Serve as the first point of contact for HR-related inquiries across multiple HR functions, including benefits, policies, learning, talent, compensation, and onboarding
• Provide support through the company’s internal ticketing system, phone, and email, ensuring timely and accurate resolution of requests
• Research and resolve routine HR inquiries while escalating complex or high-level issues to the appropriate HR partners
• Provide excellent customer service by delivering clear guidance, support, and follow-up to employees and internal stakeholders
• Maintain detailed documentation of employee inquiries and resolutions
• Assist with routine data entry, reporting, and basic audits to maintain HR data integrity
• Support ad hoc HR projects, audits, and process improvement initiatives as needed
• Help maintain efficient HR workflows and contribute to a positive employee experience

Qualifications

• Associate’s or Bachelor’s degree in Human Resources or a related field preferred
• Previous administrative, HR, or customer service experience
• Basic understanding of HR functions and processes
• Strong organizational and communication skills
• Experience with Microsoft Office, including Excel, Word, and Outlook
• Experience with ticketing systems or HRIS systems preferred but not required
• Strong customer service and problem-solving skills
• Excellent attention to detail and ability to manage multiple priorities
• Willingness to learn and adapt in a fast-paced environment
• Microsoft Office certification preferred
• HR certification is a plus
• Oracle experience required
• Must be able to work onsite at the company’s Home Office in Birmingham, AL