HR Operations Associate

About the Role

The HR Operations team is part of the broader global Human Resources team and is responsible for serving as the functional experts in all HR-related systems, day-to-day execution of HR programs and processes.

Responsibilities

• Serve as the first point of contact for employee, HR, and business leader inquiries and provide ad-hoc support as needed for various requests sent to the HR Operations team
• Partner successfully across HR, IT and other business functional teams to resolve employee inquiries/issues, provide solutions, and offer recommendations for process enhancements and improvements
• Own the quality and accuracy of all employee data managed within Workday system and conduct regular audits to ensure data integrity; when necessary, coordinate with other team members to resolve data concerns, questions and issues
• Manage completion of new hire onboarding tasks through Workday, and coordinate with recruitment and/or the new hire to complete all tasks prior to start date
• Manage new hire on-boarding communications and forms to other internal Ares functions (e.g. IT, Compliance, Payroll, Corporate Services) to ensure seamless on-boarding across the organization
• Manage background checks process - review progress reports, coordinate with candidates to obtain any additional information needed, consult with Ares legal on any flags that arise
• Support New Hire Orientation for all Mumbai new hires (full-time and temporary) - including delivering orientation presentation and maintaining current knowledge of firm structure, policies, compensation and rewards, travel and expense policies, and benefits and perks
• Regularly review and update HR Operations SOPs to reflect changes in policies, regulations, and organizational needs
• Maintain and administer the Education Sponsorship Program for employees - including ensuring eligible employees meet the requirements, helping them with the necessary paperwork and approval process, and administering any reimbursements or repayments as necessary
• Other related projects and duties as assigned

Qualifications

• Bachelor's Degree required
• Relevant HR Certifications preferred
• 2-5 years business experience, preferably in financial services
• Prior data entry and/or experience with an HRIS system preferred
• Prior Workday experience a huge plus

Skills

• Dependable, great attitude, highly motivated and a team player
• A self-directed individual with a can-do attitude, collaborative and fast-paced environment, proactive in nature, and a proven ability to learn quickly, display flexibility and adaptability
• High accuracy and attention to detail
• Strong sense of ownership and accountability
• Strong problem-solving and analytical skills
• Excellent organizational and interpersonal skills
• Outstanding communication (written and verbal), presentation, documentation, and interpersonal skills; strong customer focus and ability to confidently interact with all levels of an organization
• Demonstrates sound judgment and decision-making
• Ability to successfully manage multiple complex, time sensitive priorities and competing demands with multiple stakeholders; strong time management and prioritization skills
• An analytical mind and a passion/interest in bringing new ideas to increase efficiency of existing processes
• Flexibility regarding role profile and willingness to take on new projects and learn new skills

Pay

• Highly desirable hourly rate

Schedule

• Monday through Friday 9:00AM - 5:00PM
• 4 days in office, Fridays work from home day

Benefits

• True temp to perm opportunity
• Medical, dental and vision benefits provided from day 1
• Highly sought after financial services company
• Fantastic culture and opportunity for growth within the financial services industry